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Aunger Vacation

Joined April 2021
47 posts
Topic

Feature Requests » Implement Know you Customer (KYC) to make charge backs less lightly - ID Checking to lower Fraud.

The backing industry and wider spread to stop fraud are implementing KYC this is a global push and not just local. This should be a serious priority because the reported by Stripe and others, FRAUD i…

(Posted Nov 7, 2022 12:19 PM)

Feature Requests » Google Vacation Rentals Connectivity Partner

Quite a few connected partners with Google if it is so manual how is it:  Google is removing ad listings if you are a vacation rental and not in there program..    https://support.google.…

(Posted Jul 7, 2022 8:05 PM)

Feature Requests » File Store per Vacation Home and Business profile

Think this is super useful trying to manage your homes from one place is the trick and the dropbox and other places is hard if you have to also be able to update and send owners the information and h…

(Posted Jun 25, 2022 11:51 AM)

Feature Requests » Automatically follow up on a quote or inquiry

Haven't found a way to do this yet: Triggers only seem to work with bookings.  Automatically follow up on a quote or inquiry have a trigger that allows for an automatic message template or someth…

(Posted Jun 25, 2022 11:42 AM)

Feature Requests » Contract Descriptions above the box that gets filled in and other features

Contract Descriptions above the box that gets filled in and other features: Move Text to above the boxes in the other information section of the contract questions:  Right now, the text is be…

(Posted Jun 16, 2022 10:43 AM)

Feature Requests » File Store per Vacation Home and Business profile

File Store per Vacation Home:  Just as you can do for the rentals, would it be possible to have a digital file store for each property and upload your licenses, floor plans, warranties, surveys, …

(Posted Jun 16, 2022 10:38 AM)

Feature Requests » Automatic reviews for Airbnb?

Looks like it can be random off of the templates or one template

(Posted Jan 9, 2022 12:14 PM)

Feature Requests » Automatic reviews for Airbnb?

You can set it from 1 up to 14 days

(Posted Jan 9, 2022 11:41 AM)

Feature Requests » Automatic reviews for Airbnb?

Thanks very much the field code variables would be excellent please keep us updated. thanks much.

(Posted Jan 9, 2022 11:29 AM)

Feature Requests » Automatic reviews for Airbnb?

Great to have the Automatic review rolled out, please can we have one small tweak please can we have it so that you can put the guests name as a variable in the templates its nice to call the guest o…

(Posted Jan 9, 2022 11:04 AM)

General Help and Questions » Security Deposits (CC holds) outside of Airbnb - Airbnb telling guest they are not allowed

Yes totally is but the crazy thing is it doesn’t matter either because the Airbnb staff don’t look at the house rules section or aware how to handle them I’ve mentioned to many customer service peopl…

(Posted Jan 6, 2022 1:44 PM)

General Help and Questions » Security Deposits (CC holds) outside of Airbnb - Airbnb telling guest they are not allowed

Would be great like they have with camera section of health and safety they could point it too a specific website page also that highlights that we could take deposits.  I know your pain and our p…

(Posted Jan 6, 2022 1:07 PM)

Feature Requests » Remote Pool Heat Control Integration

This a great question, Been looking at pool controls a lot there very expensive and they seem to break a lot also. We just had one fail and wow expensive to repair also.  we were thinking a using …

(Posted Jan 6, 2022 12:58 PM)

General Help and Questions » Security Deposits (CC holds) outside of Airbnb - Airbnb telling guest they are not allowed

Exactly exactly still not clear and very contradicting so no wonder why Airbnb call center staff and email staff don’t give out the right information either…

(Posted Jan 6, 2022 12:53 PM)

General Help and Questions » Security Deposits (CC holds) outside of Airbnb - Airbnb telling guest they are not allowed

Thanks Ken and Team totally as you might be aware we have had significant issues with Airbnb and this functionality to the fact bad reviews, Airbnb not reviewing the reviews either still to date. The…

(Posted Jan 6, 2022 12:52 PM)

General Help and Questions » Security Deposits (CC holds) outside of Airbnb - Airbnb telling guest they are not allowed

Hi there Chris this is super helpful. Would you be able to share what you send to guests as a message and what you send to Airbnb if there are issues would be awesome if you could… much appreciated

(Posted Jan 6, 2022 12:33 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Question and thank you so much for sharing, what sort of email or request are you saying to guests to ask them to complete it. All the platforms and security companies tell every one to be super care…

(Posted Dec 28, 2021 12:25 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Thanks for sharing really love the community of OwnerRez

(Posted Dec 28, 2021 12:11 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Would it be possible to share an example of how you did this?

(Posted Dec 28, 2021 11:55 AM)

Feature Requests » Google Free - Listing API Connection

See many others getting integrated to google, etc. Facebook, Google, Tiktok are the daily search engines for life when I have a private ad (now not allowed) I got enquiries and bookings. So google 10…

(Posted Dec 27, 2021 10:41 PM)