Topic | Posted |
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Feature Requests » Contract ConfirmationYou can Filter your list of bookings by rental agreement status, which at least gives you the ability to find them. And if you are in the Booking Overview page, you just need to click on the Legal t… (Posted Jan 21, 2020 6:43 PM) |
Jan 21, 2020 6:43 PM |
General Help and Questions » Mobile texting supportHoping for later this year. (Posted Jan 21, 2020 6:42 PM) |
Jan 21, 2020 6:42 PM |
Feature Requests » Australian Holidays ListWe'd actually already planned to do this and had gone same ways toward getting it done. It won't happen this week, but hopefully next week. (Posted Jan 16, 2020 11:58 AM) |
Jan 16, 2020 11:58 AM |
General Help and Questions » Discount codesIt is not possible to use the OwnerRez discount codes through Airbnb, they are two separate systems, and Airbnb doesn't provide a means to integrate them. (Posted Jan 16, 2020 11:47 AM) |
Jan 16, 2020 11:47 AM |
Feature Requests » Template Fields for Agreement, info guest needs to ADDThere is currently no ability to force guests to enter their initials when e-signing an OwnerRez rental agreement. This is kind of meaningless - they are electronically signing the entire document. … (Posted Jan 16, 2020 11:45 AM) |
Jan 16, 2020 11:45 AM |
Feature Requests » Ribbon featureHmm. Well, when we have the Housekeeping module that's in development, there would be a report of what needs to be cleaned when, and records of what was in fact cleaned when. I'm not sure it was in… (Posted Jan 16, 2020 11:41 AM) |
Jan 16, 2020 11:41 AM |
Feature Requests » Template Fields for Agreement, info guest needs to ADDYes, you've all figured out the right way to do this: Create a custom field for "Guest List", that's tagged as required. It will be presented to the guest as part of the booking process, or as part… (Posted Jan 15, 2020 2:17 PM) |
Jan 15, 2020 2:17 PM |
Feature Requests » Ribbon featureI'd make the same assumption you do - that a cleaning is needed after every booking. Not sure why a special indicator would be required. (Posted Jan 15, 2020 2:14 PM) |
Jan 15, 2020 2:14 PM |
Feature Requests » maintain history of last pushed spot rate / min night[quote=Valerie R] It IS interesting that Airbnb allows accounts with only one listing to use the channel manager, AND Airbnb still processes the guest payments; Airbnb does not allow the host to proc… (Posted Jan 14, 2020 2:51 PM) |
Jan 14, 2020 2:51 PM |
General Help and Questions » Entering banking info on VRBO for payment?Just wanted to mention - if you have at least 5 properties, you can use the HA/VRBO API connection and do your own payment processing. (Posted Jan 14, 2020 12:10 PM) |
Jan 14, 2020 12:10 PM |
General Help and Questions » Question about the "Listing Site Conversion" reportI took a look at your account, and I think the problem here is that your Custom Sources are misconfigured. You have a bunch of names entered, but no domain names for OwnerRez to detect and identify,… (Posted Jan 14, 2020 12:09 PM) |
Jan 14, 2020 12:09 PM |
General Help and Questions » Discount codesYes, that's one of the criteria you can set for the discount code - what sites it is valid on. Make sure you've set up a custom source for your website: https://www.ownerrez.com/support/articles/cu… (Posted Jan 14, 2020 12:08 PM) |
Jan 14, 2020 12:08 PM |
General Help and Questions » convertingReally, *you* don't want to convert the quote to a booking - you want your guest to do that, by accepting the quote and making a payment. Here's more information on how that works, and what to do if… (Posted Jan 13, 2020 11:31 AM) |
Jan 13, 2020 11:31 AM |
General Help and Questions » Month Abbreviation FormatOh. Well, I'm not a lawyer, but as I recall from my b-school law classes, I think it's pretty unlikely that the presence or absence of an abbreviatory period would make any difference in any sane ju… (Posted Jan 10, 2020 11:23 AM) |
Jan 10, 2020 11:23 AM |
General Help and Questions » Month Abbreviation FormatNot sure what you're referring to, or how the presence or absence of a month abbreviation period would affect a contract. Maybe you posted this comment on the wrong thread? (Posted Jan 10, 2020 11:08 AM) |
Jan 10, 2020 11:08 AM |
General Help and Questions » Month Abbreviation FormatBeing a bit of a grammar pedant myself, I do sympathize with your desire to properly signify the abbreviation. But I don't think the engineers would consider this to be a particularly urgent matter … (Posted Jan 10, 2020 10:57 AM) |
Jan 10, 2020 10:57 AM |
General Help and Questions » Month Abbreviation FormatEmail templates are already Rich Text Editors, so yes, you can set CSS inside of them as I've described above. Properly done, this CSS would apply to anything in the resulting email, including the d… (Posted Jan 10, 2020 10:42 AM) |
Jan 10, 2020 10:42 AM |
General Help and Questions » Month Abbreviation FormatStrictly speaking, you *can* use CSS within custom fields. **WARNING TO OTHER READERS** - you can REALLY mess things up doing this if you don't know what you are doing. CSS is very complicated, wit… (Posted Jan 10, 2020 9:43 AM) |
Jan 10, 2020 9:43 AM |
General Help and Questions » SCHEDULING API CHANNELS FOR RATE INCREASES OR DECREASESRight now, OwnerRez has no ability to schedule anything by time of day, other than recording approved checkin and checkout times. We're hoping to add that later this year. It is possible to create … (Posted Jan 9, 2020 9:54 AM) |
Jan 9, 2020 9:54 AM |
General Help and Questions » combining calendars for multiple OR properties?It's not quite that smart. :-) From the perspective of OwnerRez and your listing sites, A, B, and C are each independent properties, with their own set of rates and rules. So you can easily config… (Posted Jan 9, 2020 9:29 AM) |
Jan 9, 2020 9:29 AM |