Experience the difference of "Elite".

Sarah H

Joined July 2019
109 posts
Topic

General Help and Questions » Direct multiple websites

Can I direct multiple websites to my main website?

(Posted Sep 2, 2020 11:03 PM)

General Help and Questions » Direct Website Rates

I'm looking to increase the rate for direct bookings only, what is the best method?

(Posted Aug 27, 2020 10:20 PM)

General Help and Questions » Setting up new properties when Integrated

Love the search feature! I have added a new property and have integration for both Air and VRBO. Why actions do I need to take to get the platforms to see the property?

(Posted Aug 22, 2020 12:31 PM)

Introduce Yourself! » Hello! Here from Colorado

Howdy! I would love to ask you a few questions about that part of Colorado! Not sure how we can get in touch. If you would like you can email me at info@texomaluxuryrentals.com

(Posted Aug 7, 2020 9:43 AM)

General Help and Questions » Received an email from AirBNB about not contacting guests outside the platform

Received this note today. Anyone else? “I hope you are doing well and staying healthy during these times. At Airbnb, we are seeing recovery in drive-to destinations and we are working hard on our …

(Posted Aug 6, 2020 12:01 AM)

General Help and Questions » VRBO API Integrations problem with VRBO Dashboard

I noticed that started for me on one listing that is not auto accepted. Are your bookings auto accepted?

(Posted Aug 5, 2020 11:54 PM)

General Help and Questions » Refund/ insurance strategy for more profit?

Right now, we have more strict policy with VRBO, a 30 day no questions with AirBNB. I typically refund though. I am out 3%, but I have not had a date not re-book, often the same day, yet. Now, we may…

(Posted Jul 27, 2020 11:04 PM)

General Help and Questions » Turn off Instant booking for only one property with integration

I have found this for VRBO. I have not found how to do this for AirBNB.

(Posted Jul 7, 2020 3:34 PM)

General Help and Questions » Turn off Instant booking for only one property with integration

I need to turn off instant booking and get more screening for a property. I would like to do this for only one property. Can this be done?

(Posted Jul 7, 2020 2:58 PM)

General Help and Questions » Best Practices for creating owner statements

I am hoping to learn from others on the best practices of creating owner statements. I am currently doing them monthly. I am not sure the best way to deal with bookings that overlap dates. When …

(Posted Jul 1, 2020 11:52 PM)

General Help and Questions » What is Pricing Consistency with VRBO?

What is Pricing Consistency with VRBO? I received an email that went into why its good, why it's required, but it never defined what 'price consistency' means or gave any examples. If we have API i…

(Posted Jul 1, 2020 11:28 PM)

General Help and Questions » Gap Analysis - filling empty spacing

What are the good ideas on the gap analysis? How are you filling the empty days? I have a 'typically' heavy weekend rental business. Looking for ideas.

(Posted Jun 19, 2020 6:25 AM)

General Help and Questions » Owner Statements showing full amounts

How can I send my customers statements showing the full amounts vs the Owner amounts? Also, does anyone deal with AirBNB paying owners directly? I like this, but it is difficult to figure out how to…

(Posted Jun 9, 2020 9:43 PM)

General Chat » cancellation on owner statement

Yep, found similar challenge of trying to quantify. I did the negative adjustment so I could still see the original figures in the charges tab. I can also run reports including/not including cancel j…

(Posted Jun 7, 2020 9:33 PM)

General Chat » Streaming Content for guests?

I have to have Hughes net (as far as I know) at a few properties that I am at right now. It looks like the plans go up to 50GB, but for each TV using Netflix, you would use 1-3GB/Hour. I typically ha…

(Posted Jun 7, 2020 9:30 PM)

Blog » $108 million Vacasa Deal, Vacation Rentals Rebounded 127%, Florida Rentals Restrictions, Hawaii 68% drop in total occupancy

I did have a fairly terrible experience with Vacasa on Friday 6/5. It's impossible to get on the phone with them. Should mean good things for the small companies or individuals leveraging OwnerRez ty…

(Posted Jun 7, 2020 9:13 PM)

General Help and Questions » Guest booking on AirBNB then telling me they are receiving a message that says I can no longer host them

Is anyone else seeing this? I had this twice today, no sure why. A guest booked, then immediately after they get a message from AirBNB that says I can't host them.

(Posted May 31, 2020 10:55 PM)

General Help and Questions » Owner's View - Shows December 2019 to Oct 2020

Owner's View - Shows December 2019 to Oct 2020. Is it possible to get: Total 2020 vs Total 2019? Is it possible to see Rent Only, Total, ETC from the owners view in the portal?

(Posted May 29, 2020 9:27 AM)

General Chat » Let's talk about Rates

Interesting, my family is trying to book a trip to Breckenridge. Rates for a property are $1700 for our stay, then another $1000 in fees/taxes. This is $250 in tax, $130 in fees (insurance), $250 VRB…

(Posted May 24, 2020 6:17 PM)

General Chat » Credit Card Processing

I did hold the "lost fees" - where basically nobody made any money, we just didn't lose money. Folks were pretty flexible on those considering the policy would not typically allow for a refund, but …

(Posted May 24, 2020 6:13 PM)