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I would appreciate this, too, please!
(Posted Aug 31, 2023 7:59 PM)
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Aug 31, 2023 7:59 PM |
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Often a third party — domestic partner, family member, friend or business rep — books for a guest. When that happens, the contact record for the booking ends up with each of their contact infos. Ofte…
(Posted Aug 31, 2023 7:50 PM)
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Aug 31, 2023 7:50 PM |
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One of the biggest frustration with booking charges is not being able to see what the guest pays for each particular night, forcing me to have to go to the Rates calendar under settings to see those.…
(Posted Aug 30, 2023 7:24 PM)
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Aug 30, 2023 7:24 PM |
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Yeah, okay, I actually came across “Other” at the bottom of the drop-down, which I didn’t see before, and checked that, so now I’m all set.
I’ll be surprised if I get any bookings at all from the…
(Posted Aug 18, 2023 11:35 PM)
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Aug 18, 2023 11:35 PM |
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The email address I tried to contact them at is Homes@Hopper.com.
(Posted Aug 18, 2023 8:51 PM)
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Aug 18, 2023 8:51 PM |
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Trying to sign up, I was blocked by their requiring me to select my city from their dropdown, which doesn't have my city (Portland, Oregon) in it.
I emailed them about this, to find out if they e…
(Posted Aug 18, 2023 8:49 PM)
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Aug 18, 2023 8:49 PM |
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I'm still having to revert to the legacy ribbon.
The new ribbon defaults in the desktop to not starting on the left at the beginning of the month, and thus showing the entire current month, and …
(Posted Aug 16, 2023 11:40 AM)
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Aug 16, 2023 11:40 AM |
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Admittedly iPhone 13 mini. But as I am using OR on it a lot throughout the day, it’s a significant inconvenience to not see the entire current month. Seems that the properties column can still be nar…
(Posted Aug 14, 2023 11:16 PM)
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Aug 14, 2023 11:16 PM |
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Once again disappointed with updated ribbon. Still can’t view the entire month as I can with old ribbon, so have to continue using the old one.
(Posted Aug 14, 2023 8:30 PM)
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Aug 14, 2023 8:30 PM |
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It would actually be great if it were technically possible to make it so that by replying to the email message we're replying to the SMS.
(Posted Jul 10, 2023 3:39 PM)
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Jul 10, 2023 3:39 PM |
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I was about to give someone team access through a branded portal, but then after learning more I discovered that these are only really for giving access to the booking and calendar for cleaners or ma…
(Posted Jul 10, 2023 3:32 PM)
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Jul 10, 2023 3:32 PM |
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Accounts for couples/spouses need to be linked while kept separate and not merged.
This is because some guests book at times just for themselves and at other times for both them and their partner…
(Posted Jul 9, 2023 8:42 PM)
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Jul 9, 2023 8:42 PM |
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Yes, as I indicated, my website is using the OR plugin and widgets.
The same data and tech that is provided for the hosted websites is supposed to be provided for sites using the plugin and widge…
(Posted May 30, 2023 6:32 PM)
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May 30, 2023 6:32 PM |
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Hi Bri,
I am referring to this OwnerRez blog post by Paul W. on September 27, 2021:
https://www.ownerrez.com/forums/blog/star-rating-on-google-new-charges-grid-other-rooms-eg-kitchen-disable-…
(Posted May 30, 2023 1:18 PM)
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May 30, 2023 1:18 PM |
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That's great, Patricia.
I thought maybe you were getting your website's reviews to get published on Google, as almost two years ago now Paul had said was then finally possible. But I could never …
(Posted May 26, 2023 6:28 PM)
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May 26, 2023 6:28 PM |
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How do you get your reviews on OwnerRez to publish on Google? I've never had it properly explained to me.
(Posted May 24, 2023 2:47 PM)
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May 24, 2023 2:47 PM |
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I see. Thanks for that explanation. Makes sense.
I know you guys are doing your best!
(Posted May 2, 2023 5:00 PM)
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May 2, 2023 5:00 PM |
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Thanks, Ken. I suspected it had to do with as you describe.
I do wonder, however, why I got a reply (but not answer resolving the question) to a ticket I created yesterday afternoon, but not to m…
(Posted May 2, 2023 4:38 PM)
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May 2, 2023 4:38 PM |
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When OwnerRez help was basically just Ken, I was always amazed and appreciative at how quickly he'd respond. Now that there are more staff on the help team, I am experiencing replies to be more slow …
(Posted May 2, 2023 4:30 PM)
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May 2, 2023 4:30 PM |
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This request seems to be the same as this one:
Trigger to send follow up to unbooked quoted inquiries
https://www.ownerrez.com/forums/requests/trigger-to-send-follow-up-to-unbooked-quoted-inq…
(Posted Apr 27, 2023 2:56 PM)
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Apr 27, 2023 2:56 PM |
