Experience the difference of "Elite".

Rich S

Joined December 2018
301 posts
Topic

General Help and Questions » rental agreement - how does owner sign?

My rental agreement states the RA isn't binding until both guest and owner sign and guest makes initial payment. How can I as owner sign the document? Also have a question - I have two rental agr…

(Posted Jun 6, 2019 12:11 PM)

General Help and Questions » What's on the OwnerRez roadmap?

Can we get an update to these roadmap items? It's been a few months ... I'm also curious about: - is a task/reminder system is in the queue? Something to allow scheduling or specific things like c…

(Posted Jun 6, 2019 10:29 AM)

General Help and Questions » kaba integration?

Is there an eta on Kaba integration? Also curious what the cost might be if any ...

(Posted Jun 6, 2019 10:24 AM)

General Help and Questions » How can I determine whether a rental agreement was signed for all bookings?

I'm not seeing in in the date range report, could a column be added there to indicate whether it was signed or not? Maybe reminders keep getting sent, in which case that would be sufficient since a…

(Posted Jun 6, 2019 10:20 AM)

Feature Requests » Tax Setting

fwiw - I'm of the opinion that showing the multiple lines for taxes is a benefit. Few guests would ever know the tax rates, and seeing a large number like 12.7% probably leads some people to think t…

(Posted Jun 6, 2019 10:15 AM)

General Help and Questions » Expedia not recognized as an OTA

When using channel bridge to import bookings from vrbo which orginated from Expedia, I am seeing a message that Expedia isn't recognized, using vrbo instead. Is there a way to capture the fact that …

(Posted May 17, 2019 12:00 PM)

General Help and Questions » Seasonal variation in custom fields

We have free parking in summer, but paid parking during the winter. Is there a way to automatically adjust the template emails we send to correctly indicate based on the booking period?

(Posted Apr 10, 2019 7:28 PM)

General Help and Questions » Correct way to handle vacation rental payments in Quickbooks (not integrated with OR) ?

JTVR - I'd prefer answers, not suggestions about my lack of understanding. Perhaps you can revisit my questions and give specific (and useful) comments?

(Posted Apr 2, 2019 7:59 PM)

General Help and Questions » Correct way to handle vacation rental payments in Quickbooks (not integrated with OR) ?

Hi, (See QUESTIONS at bottom) Anyone have a good handle on the accounting/correct way to be handling taxes relative to Quickbooks? Here's my understanding: A) There is a Financial Report avai…

(Posted Apr 2, 2019 12:44 PM)

General Chat » Providing Streaming TV

@Jacques - Another option is to keep your existing setup and just supplement with a streaming account like Netflix. I've done this with 2 units so far and gotten both zero complaints and zero feedba…

(Posted Mar 25, 2019 12:40 PM)

General Help and Questions » Questions about Email Templates & Triggers

JTVR - this forum annoys me that it's impossible to attach screenshots or files. If you like, email me at ownerr@rsiegmund.fastmail.com and I'll send some screenshots of my triggers. 1) I agree, i…

(Posted Mar 18, 2019 5:49 PM)

General Help and Questions » How do we test everything --> emails & triggers / erental locks / agreement / hosted website / payment(s) / deposit / etc?

JTVR - if you have a different email address you can book using that address as a test. I did that myself on VRBO with a small fee that they took a small amount out of, but it worked to satisfy me. …

(Posted Mar 18, 2019 5:37 PM)

General Help and Questions » A way to search forums

Glenn, try going to the support tab and searching there... it will find forum posts and bookings (based on last name and maybe booking ID) https://www.ownerrez.com/support I did the same search pr…

(Posted Mar 18, 2019 5:28 PM)

General Help and Questions » Website designed by OwnerRez

Julie - the fact that you know what html and css are means you have much more knowledge about website building than the average person, and I could have written your last post myself. You have the …

(Posted Mar 15, 2019 12:27 PM)

General Help and Questions » OpenEdge - I DO NOT recommend!

Sorry Paul - I meant that I asked/emailed VRBO/Homeaway about getting access. I'm about to add a 3rd unit when I get some free time, probably next week. So I was excited to see the comment about h…

(Posted Mar 14, 2019 12:32 PM)

General Help and Questions » VRBO downloads now called HomeAway? Duplicating data?

MB and I have conducted extensive research already into the issue, and we can confirm reviews *are* duplicating. We are continuing to monitor the situation and are ready to step up and help in whatev…

(Posted Mar 14, 2019 9:54 AM)

General Help and Questions » OpenEdge - I DO NOT recommend!

I think you need to have 5 units on vrbo (minimum). I have 2 currently and asked for an exception, was told to email somewhere and for past 3 weeks crickets.

(Posted Mar 13, 2019 9:01 PM)

General Help and Questions » VRBO downloads now called HomeAway? Duplicating data?

MB - I found the same thing, I emailed them about it as well...

(Posted Mar 13, 2019 8:21 PM)

General Help and Questions » VRBO downloads now called HomeAway? Duplicating data?

UPDATE - I don't see anything unusual in the spreadsheet that channel bridge builds, other than the filename created begins with HomeAway account instead of VRBO account. I'm going to hold off on imp…

(Posted Mar 13, 2019 10:33 AM)

General Help and Questions » VRBO downloads now called HomeAway? Duplicating data?

I use the channel bridge for downloading from VRBO - I have a new booking, should I be holding off on importing anything from VRBO until this gets resolved? I certainly don't want to have duplicate …

(Posted Mar 13, 2019 10:22 AM)