Experience the difference of "Elite".

Ella

Joined May 2014
139 posts
Topic

Blog » Building Regional Vacation Rental Listing Websites

Wonderful! I once built a site for owners to list on using Drupal. It wasn't easy! This was in 2011. It also wasn't easy to get owners to list with you. Maybe the recent nightmares with Homeaway, dro…

(Posted Apr 20, 2017 3:30 PM)

General Help and Questions » How to set up Holiday surcharge correctly?

Thank you very much!! :)

(Posted Apr 20, 2017 3:19 PM)

General Help and Questions » How to set up Holiday surcharge correctly?

I have noticed this for other holidays in the past as well but since I don't do instant bookings (yet), I have always manually deleted one of the surcharges and left just one when sending quotes. I …

(Posted Apr 20, 2017 2:58 PM)

General Help and Questions » How to set up Holiday surcharge correctly?

Hi Michelle, Thank you for quick reply. From May26-29 my calendar shows Memorial Day. I assume that it's from the system. I have not entered any holidays myself, not that I remember.. Ella

(Posted Apr 20, 2017 2:52 PM)

General Help and Questions » How to set up Holiday surcharge correctly?

Hello, I have a problem with the holiday surcharge. It shows up twice. My setting is "Per Multiplier", Holiday calculated per 1 after the first 0. If I select dates May 25-29, it shows up twice, but …

(Posted Apr 20, 2017 2:33 PM)

General Help and Questions » Run reports per payment method

Yes! That's it. Sorry, I didn't see it. I was lookig in summary reports instead of detail reports for Payments. Thank you!

(Posted Mar 28, 2017 12:50 PM)

General Help and Questions » Run reports per payment method

Hi there! Is there a way to run reports per payment method? This will be useful to differentiate from payments taken via OwnerRez from payment taken outside but yet still included in the system here …

(Posted Mar 28, 2017 11:18 AM)

Blog » Add-Ons are here! (Also known as "Optional Surcharges")

Awesome!!!! :)

(Posted Feb 2, 2017 12:01 PM)

General Help and Questions » affiliate program

Hi Michelle, Sorry I couldn't reply sooner, I had to step out. I just sent you a message via contact form. Thank you, Ella

(Posted Jan 5, 2017 11:13 PM)

General Help and Questions » affiliate program

Hello :) Curious as to how we can track affiliate program? I have joined and sent someone a link but do not see a way of seeing any results, besides hearing from that they have signed up. Thank you, …

(Posted Jan 5, 2017 1:21 PM)

General Help and Questions » Blocked off time now being charged?

[quote=Sam Westcott] But in re-reading what you said, you may have seen the updated Billing page under the My Account area and click the "what rate do I pay" link which takes you to a Usage Pricing…

(Posted Dec 31, 2016 11:56 AM)

General Help and Questions » Blocked off time now being charged?

Hi Sam, Thank you for replying. Makes me feel a little bit better to know I have some time to figure things out. Also, I will be deleting 1 or 2 properties soon as I will no longer take bookings for…

(Posted Dec 31, 2016 11:46 AM)

General Help and Questions » Blocked off time now being charged?

By coincidence, I noticed today that pricing structure has changed on OwnerRez and that users who pay per-use will now be also charged for block of time? I do not remember receiving an email notifyin…

(Posted Dec 31, 2016 11:16 AM)

General Help and Questions » Error during quote payment

They tried later at night and it worked. Thank you. Ella

(Posted Dec 23, 2016 11:03 AM)

General Help and Questions » Error during quote payment

Hello, A guest is unable to pay invoice/quote # ORQ911540. He gets the following error: " The was an error trying to submit your booking. Fatal error occurred during booking. Please use the buttons b…

(Posted Dec 22, 2016 10:38 PM)

General Help and Questions » Duration of Stay Discounts

Hi Paul, Could you let us know how you achieved it? That would be helpful :) Ella

(Posted Sep 12, 2016 11:03 AM)

General Help and Questions » Multiple email address or CC in email templates "To:" field

Just to add: one of the reasons why this would be very useful would once everybody is included in the same email "reply all" can be used to keep the conversation and everyone informed. At my own ren…

(Posted Jul 21, 2016 9:06 AM)

General Help and Questions » Multiple email address or CC in email templates "To:" field

Good morning Michelle! :) I'm looking to add specific email addresses to templates that later are sent by triggers. For example have the same email sent out to the cleaning crew, owner, building man…

(Posted Jul 21, 2016 8:30 AM)

General Help and Questions » Multiple email address or CC in email templates "To:" field

Hello, :) I think I've asked about this before but I couldn't find it on the Forum. Is there a way to add multiple email addresses to the "To:" field or CC addresses for template emails? This would …

(Posted Jul 20, 2016 9:31 AM)

Blog » Are you ready for some BIG updates?

Waiting for updates :) all this sounds exciting!

(Posted Jun 8, 2016 9:49 AM)