Experience the difference of "Elite".

Paul W

OwnerRez Team Member
Joined June 2009
827 posts
Topic

Feature Requests » Cut 'bad review' buffer from 20 to 5 minutes.

Coincidentally, we discussed this the other day, and are planning to lower it to 5 minutes (for everyone).  Our research shows that that's a very good balance between "when the fastest guest would re…

(Posted May 20, 2022 9:52 AM)

Blog » Star Rating on Google, New Charges Grid, Other Rooms (eg. Kitchen), Disable Rates on Websites, Property Sharing Between Accounts

Yes, you can find the topic in the forum (under the Blog forum) and "watch" it.  Watches are shown on your forum profile.

(Posted May 17, 2022 1:56 PM)

Feature Requests » Full API sync with Breezeway

Arrive and Thriv... have you reached out to Breezeway and offered to pay them to work on the integration? Wondering what they said. 🤠

(Posted May 9, 2022 3:59 PM)

Feature Requests » Collect Photo ID Option in Rental Agreement

Quick update, guys.... We have been in development for a while on updating custom fields so that there is a "file upload" type of field. This will allow you to request an ID (or other types of files …

(Posted May 8, 2022 4:55 PM)

Blog » White-Label Branding for Portal Access, Custom Property Terms, Forum Watches, Property Info Rates, Widget Loading, GuestSmiles

Happy Hump Day, everyone! 🐪 What a crazy few weeks it's been! Today, we're back to talk about a release we put out a couple of weeks ago that contains 41 updates (/support/articles/update-2022-…

(Posted Apr 27, 2022 4:24 PM)

Blog » Do you think OwnerRez is the best channel manager? Will you vote for us?

Luty, use that link in the blog post to submit your vote.

(Posted Apr 26, 2022 7:13 AM)

Blog » Do you think OwnerRez is the best channel manager? Will you vote for us?

Don't give up, Scott! We need your vote. Just put in dummy data for anything they ask that you don't want to give. We need votes from real users like you!

(Posted Apr 26, 2022 7:12 AM)

Blog » Delay Negative Reviews on Airbnb, Expense Categories, Channel Transparency, Theme Cleanup

Thanks, Matthew!  Spread the word!

(Posted Apr 21, 2022 3:11 PM)

Blog » Pricing Preferences, Security Safeguards, Message on Renter Agreements, Rate Widget Months, and Bug Fixes

Hey everyone, here's a quick run-through of a tidy little release we did last week. It contains https://www.ownerrez.com/support/articles/update-2022-04-18 16 updates with a few enhancements and …

(Posted Apr 21, 2022 10:30 AM)

Feature Requests » Full API sync with Breezeway

Sadly the iCal method is pretty lame with Breezeway.  They can’t distinct between an old booking and a new booking, so if someone extends their stay there will be a new cleaning added to the end of t…

(Posted Apr 18, 2022 3:08 PM)

Feature Requests » Full API sync with Breezeway

Hey everyone, you can already use Breezeway with OwnerRez. Breezeway has a custom iCal thing they can use to pickup booking dates.  Our custom iCal export engine allows you to customize a special…

(Posted Apr 14, 2022 12:54 PM)

Blog » Night Columns on Owner Statements, Door Lock Cleanup, Bug Fixes

What's this-- another product update in the same week? Yeah, we're awesome like that. Hey everybody, I'm back with another 15-update (/support/articles/update-2022-04-11) release to go through…

(Posted Apr 12, 2022 11:16 AM)

Feature Requests » Upsell Trigger - For Late Departures or Early Arrival

Great idea.

(Posted Mar 31, 2022 5:06 PM)

Feature Requests » Electronic Check Processing

Thanks for the feedback on your ACH needs.  We've looked at ACH/eCheck before, but it's complicated with many of the flows that we support. Some thoughts: * What do you do about channel booki…

(Posted Mar 30, 2022 4:14 PM)

Introduce Yourself! » Not accepting top-up credit cards for Stripe payments?

Thanks for explaining the use case.  I understand the problem now.  We debated this internally a bit, and unfortunately we don't see any way that you can charge a top-up (or prepaid) card for an addi…

(Posted Mar 30, 2022 4:09 PM)

Blog » Delay Negative Reviews on Airbnb, Expense Categories, Channel Transparency, Theme Cleanup

Hi, everyone! We've got https://www.ownerrez.com/support/articles/update-2022-04-04 13 updates to talk about from last week's release including some chunky new features involving Airbnb reviews a…

(Posted Mar 28, 2022 12:37 PM)

Blog » Background Settings on Hosted Sites, Property IDs in Google Analytics, Smarter iCal Detection, Affiliate Tweaks & 32 bug fixes!

Hi there! Welcome to a fresh new work week! ☕️ We've got 36 updates (/support/articles/update-2022-03-21) to talk about from a release we put out at the beginning of last week. No new feature…

(Posted Mar 23, 2022 5:39 PM)

Blog » Growing Pains! Our size has changed, but our commitment and values have not.

Hi everyone, Paul here from OwnerRez! From time to time, I feel like there is something in the air that I need to sit down and discuss with you directly. 🧘‍♂️ Lately, there's been a lot of buzz…

(Posted Mar 15, 2022 12:58 PM)

Introduce Yourself! » Not accepting top-up credit cards for Stripe payments?

Hi Tarki, can you refund a smaller amount instead of trying to collect a new payment?  Perhaps that's what you already tried, but typically when there's a cancellation penalty, it's collected by simp…

(Posted Mar 15, 2022 8:05 AM)

Blog » Bug Fixes only for the March 8th Product Update, Final Warning on Stripe/SMS Brands

Got a https://www.youtube.com/watch?v=2AB9zPfXqQQ case of the Mondays? Grab an extra coffee, and hopefully, this little product update post will clear that up for you. Today, we have a final wa…

(Posted Mar 14, 2022 9:48 AM)