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Hi Cathleen,
We spend a lot of time on email deliverability which means:
- Not getting blocked or banned by rogue users trying to send spam/blasts through us
- Making sure emails hit the inbox (not…
(Posted Feb 20, 2019 9:00 PM)
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Feb 20, 2019 9:00 PM |
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I avoid anything with "low flow" in the title - faucets, shower heads, toilets, you name it. I want power in the flow, sorry if that offends. 🏋🤪
(Posted Feb 20, 2019 8:43 PM)
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Feb 20, 2019 8:43 PM |
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Actually no, I should have mentioned that. Refunds are "linked" to payments so the original payment has to still be around. However, you can keep Stripe in there and the refund will use the original…
(Posted Feb 20, 2019 8:42 PM)
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Feb 20, 2019 8:42 PM |
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Is your heart set against turning off the approximate location setting? I never like how the approximation circles look.
(Posted Feb 20, 2019 8:40 PM)
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Feb 20, 2019 8:40 PM |
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No doubt. If you have green attributes to brag about, it's a great thing to do. Lot of people eyeing that these days.
(Posted Feb 18, 2019 9:27 PM)
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Feb 18, 2019 9:27 PM |
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@Ross - Good suggestion on the hunting nearby field. Makes sense. No promises, but noted down.
@Linda - We have plans for that (quantity on add-ons and more) but no ETA yet.
(Posted Feb 18, 2019 9:26 PM)
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Feb 18, 2019 9:26 PM |
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Yes, we do actually. We've been working with the accounting guys at Ximplifi to expand our QB integration and be "more correct" generally speaking. As part of that, we're hoping to get into Xero in…
(Posted Feb 18, 2019 9:24 PM)
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Feb 18, 2019 9:24 PM |
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I highly recommend talking to Ximplify who we started partnering with for accounting stuff awhile back. We push PMs, large and small, in their direction. Good folks over there who know how to use Ow…
(Posted Feb 18, 2019 9:23 PM)
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Feb 18, 2019 9:23 PM |
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Very simple. Just connect OpenEdge as a payment method and start using it. No need to do anything on Stripe from that point forward. The cards on file will continue working, only now on OpenEdge i…
(Posted Feb 18, 2019 9:21 PM)
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Feb 18, 2019 9:21 PM |
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@jfulciniti - Careful blocking countries and certain blocks of users. That could stop search engines from indexing your site too depending on where their servers are located and/or the technique you…
(Posted Feb 15, 2019 9:24 AM)
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Feb 15, 2019 9:24 AM |
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Hi everyone,
The rate push for VRBO is now fixed. Make sure you're using the latest version of Channel Bridge and then run it!
To see if you're using the latest version and force it to update, fol…
(Posted Feb 14, 2019 3:45 PM)
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Feb 14, 2019 3:45 PM |
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Yep, working on it. We saw that recently based on something VRBO changed. We're tracking it and will have an update out shortly.
(Posted Feb 13, 2019 7:49 PM)
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Feb 13, 2019 7:49 PM |
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Gotcha. Yeah, that's a totally different thing.
This appears to work:
https://www.zillow.com/homes/218-Pompano-Ln-Surfside-Beach,-TX-77541_rb/
That's just an address with "_rb/" on the end.
And I…
(Posted Feb 13, 2019 1:02 PM)
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Feb 13, 2019 1:02 PM |
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You can set up property level field codes, not just booking ones. Create a property-level field code called PXZILLOW and then you'd enter the Zillow URL (or even just slug) for each property one tim…
(Posted Feb 13, 2019 12:16 PM)
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Feb 13, 2019 12:16 PM |
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Stacy, also check this support article out. Forgot we had this one:
https://www.ownerrez.com/support/articles/renter-legal-agreements
(Posted Feb 13, 2019 10:42 AM)
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Feb 13, 2019 10:42 AM |
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For sure. Create a custom field definition called Property Zillow Link (with short code PXZILLOW) and then fill in that Zillow URL in that new custom field on every property. Then, in your email te…
(Posted Feb 13, 2019 10:41 AM)
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Feb 13, 2019 10:41 AM |
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Hi again Stacy, sorry for the lack of support articles on the subject! One of our major goals for 2019 is correcting that.
Basically, the renter agreement is presented to the guest one of two ways:…
(Posted Feb 13, 2019 10:38 AM)
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Feb 13, 2019 10:38 AM |
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Never heard of that before. Brilliant little tool! No promises, but I did fire off an email to them and ask if they have integration options. That might be a cool stat to show on bookings - how ma…
(Posted Feb 13, 2019 10:34 AM)
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Feb 13, 2019 10:34 AM |
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Yes, our damage protection (ARD) product covers all bookings equally. You don't pick or choose (or offer it optionally to guests on a case by case basis) like you do with travel insurance. It cover…
(Posted Feb 13, 2019 10:30 AM)
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Feb 13, 2019 10:30 AM |
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You can't set up "direct" syncing between HomeAway and Airbnb in the API sense but you can with calendar syncing, yes. That's just something to keep one side updating with bookings/blocks from the o…
(Posted Feb 13, 2019 10:27 AM)
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Feb 13, 2019 10:27 AM |
