Experience the difference of "Elite".

cp9293

Joined April 2012
395 posts
Topic

General Help and Questions » Updating Calendar

BTW, it does work now. I meant to come back and let you know. However, HomeAway is now getting rid of HomeAway Connect in December. Are you aware of this? I believe we now have to find a new cale…

(Posted Nov 11, 2013 9:38 AM)

General Help and Questions » Updating Calendar

I think it is working now, since I don't remember entering a manual reservation for a booking on VRBO. Thanks, Claudia

(Posted Oct 31, 2013 12:24 PM)

General Help and Questions » Updating Calendar

Hi Michelle, I have not changed the information you recommended yet. I haven't had time, so I can't answer it yet. Claudia

(Posted Oct 30, 2013 9:11 PM)

General Help and Questions » Updating Calendar

The more I think about it, if it has to do with the bundling (done on 9/13 for me), I think they told me that any updates will come from my VRBO site. Thus, if I had the VRBO calendar as the SYNC, t…

(Posted Oct 17, 2013 10:31 AM)

General Help and Questions » Updating Calendar

Interesting. Maybe you can check if it may have something to do with Bundling. The only thing that may have changed was that I bundled HomeAway and VRBO. Also, VRBO is my main website, not HomeAw…

(Posted Oct 17, 2013 10:29 AM)

General Help and Questions » Updating Calendar

I am not sure if it is only me, but I do not see my calendar being updated on the VRBO and HomeAway calendar. Thanks, Claudia

(Posted Oct 16, 2013 11:57 AM)

General Help and Questions » Create template for a scheduled booking email

Hi Devin, Thank you. Yes, I believe this is what I am looking for. However, it seems so complicated to set everything up. I can't seem to get my mind around all the different fields that have to …

(Posted Oct 2, 2013 8:34 PM)

General Help and Questions » Create template for a scheduled booking email

Hi, I just noticed this. Is this something that we got a notice about and I missed? Maybe I missed something else, but is there a way to separate different rentals? I have two rentals. One in Pe…

(Posted Oct 2, 2013 5:23 PM)

General Help and Questions » Cancellation Policy displayed on the RESERVATION page

That sounds great! When you say the final confirmation page, which page is that? Is that where they agree to pay, whether it is check or credit card? When do you think that will be going in? Clau…

(Posted Aug 24, 2013 10:10 AM)

General Help and Questions » Cancellation Policy displayed on the RESERVATION page

Here is a second part to why I ask for this. This just came from the person having problems in this regard, with VISA... "It is with great sadness that we have now lost $771.75, plus countless hour…

(Posted Aug 23, 2013 12:10 PM)

General Help and Questions » Cancellation Policy displayed on the RESERVATION page

Recently, a big problem arouse in a court case between a vacation rental owner and their guest. It made me think of possibly having a security for us owners. Is there any way that on the page that …

(Posted Aug 23, 2013 11:34 AM)

Blog » Scheduled sending for emails

Hi, I am a little late to the game. I have been very busy lately. If I have a property in PA and another one in SC, they both have different letters that go out, with different information. How c…

(Posted Jul 18, 2013 5:14 PM)

General Help and Questions » Security Deposit - Change amount after booked

Is there a way to change the Security Deposit amount, after the person has booked and paid for the booking? I was just looking and noticed that I would like lower the Security Deposit on a Return Cu…

(Posted Jun 20, 2013 9:38 AM)

Blog » Custom fields for email templates

Do you need us to test it for you?? Let us know. :) Claudia

(Posted Jun 19, 2013 9:03 AM)

General Help and Questions » Accepted Cards

So, there may be an extra fee, as AMEX has? Claudia

(Posted Jun 18, 2013 10:42 AM)

General Help and Questions » Accepted Cards

Hi, Are the below cards accepted from WoodForest? carteblanche, dinersclub, discover, eurocard, jcb, mastercard, visa. I know that they also accept AMEX, but there is an extra cost to use AMEX. T…

(Posted Jun 18, 2013 9:51 AM)

Blog » Randy in Galveston - June's Vacation Rental of the Month

Great job, Randy. Hope you have more time now, after OwnerRez. Claudia

(Posted Jun 18, 2013 9:47 AM)

General Help and Questions » Credit Card for Security Deposit entered by guest

Excellent! Thank you!!! Claudia

(Posted Jun 14, 2013 1:58 PM)

General Help and Questions » Pictures included in Quotes

Thanks. I wil think about it. For now, I will continue to send my own quotes manually and just use the booking side of your system. Claudia

(Posted Jun 7, 2013 10:50 AM)

General Help and Questions » Pictures included in Quotes

Hi Michelle, We spoke of this a while ago, but I can't find the thread. Are we going to be able to include pictures soon? I do not use your quote response, still, due to this. I firmly believe th…

(Posted Jun 5, 2013 8:23 PM)