Experience the difference of "Elite".

cp9293

Joined April 2012
395 posts
Topic

General Help and Questions » Pet Fee

I have been creating bookings and adding Pet Fees. Why doesn't it already include the pet fee if I specify 1 pet? Also, when I click on the TAXABLE, it doesn't seem to calculate that amount. I wil…

(Posted Apr 24, 2012 4:57 PM)

Feature Requests » Generated Quote Email

Hi, In the Generated Quote Email, can you please provide some information? I know you have the link, but it would be nice to have the details on the email...base rate, extra and total. Thanks,…

(Posted Apr 24, 2012 3:03 PM)

General Help and Questions » Credit Card charges

I just did that. I wondered how I didn't notice it before. LOL Claudia

(Posted Apr 24, 2012 2:58 PM)

General Help and Questions » Not interested inquries

I don't like things left OPEN, when I know they are no longer interested, or haven't answered. I like everything neat and in a bow. I know, I am a pain. :) As long as I could go in there and c…

(Posted Apr 24, 2012 2:57 PM)

General Help and Questions » Not interested inquries

How does one handle inquiries that people do not respond to, or are not interested? Do you delete those? IF so, which area do you find them all in? What is the process for these transactions, …

(Posted Apr 24, 2012 2:33 PM)

General Help and Questions » Switching to your system

Arrived, on second request.

(Posted Apr 24, 2012 2:28 PM)

General Help and Questions » Switching to your system

Hi Sam, that is the first place I look, since many have landed there since I started. Claudia

(Posted Apr 24, 2012 2:25 PM)

General Help and Questions » Switching to your system

OK. I don't know. Maybe it is something on my side. I still have not received the above email. I will try to send it again, under the EMAIL tab. Claudia

(Posted Apr 24, 2012 2:24 PM)

General Help and Questions » Switching to your system

I suppose. I haven't received the email I just sent myself, after entering the amounts and the payments. States... This email was last sent on Apr 24, 2012 at 2:15 PM. and I haven't received it y…

(Posted Apr 24, 2012 2:19 PM)

General Help and Questions » Switching to your system

Amendment to charges takes a long time to update. Seems to take over a minute. When I do the collect payment, it takes about two minutes to update. Is the system slow, because of the updates you…

(Posted Apr 24, 2012 2:14 PM)

General Help and Questions » Switching to your system

OK. For the future, 90% of the bookings for Hilton Head Island are 7 nights. VERY FEW are for less than that. How can I manually do it, for those very few? Claudia

(Posted Apr 24, 2012 11:47 AM)

General Help and Questions » Switching to your system

How do I do that? It will not let me fill in the amounts? Do I have to ADD CHARGES and do everything separately? I tried Changing and hitting "Reset to Property Rates" but it won't reset to pro…

(Posted Apr 24, 2012 11:30 AM)

General Help and Questions » Switching to your system

Booking number 252034

(Posted Apr 24, 2012 11:21 AM)

General Help and Questions » Switching to your system

I have entered this one booking three times, but I can't get into the payment section. It tells me... No scheduled payments can be added because this booking is paid in full. Since the amounts…

(Posted Apr 24, 2012 11:08 AM)

General Help and Questions » Credit Card charges

Sounds good, Michelle. Thanks, Claudia

(Posted Apr 24, 2012 10:52 AM)

General Help and Questions » Nights and Days on Quote Emails

I understand. However, I would think it wouldn't be that difficult, since you do have other forms or screens which already provide the DAYS. It would be a matter of taking that field and plugging it…

(Posted Apr 24, 2012 10:50 AM)

General Help and Questions » Nights and Days on Quote Emails

I understand. Thanks. I will do that. How about the DAYS showing. Is that possible? Claudia

(Posted Apr 24, 2012 10:41 AM)

General Help and Questions » No Last Name

Yes, but when you generate a booking, you need their full name. From the quote section, they can book right there. Will you stop the booking, if no name is there? Then what would you say to the cu…

(Posted Apr 24, 2012 10:29 AM)

General Help and Questions » Credit Card charges

How would you do this, charge them if you damages were over security deposit? Claudia

(Posted Apr 24, 2012 10:25 AM)

General Help and Questions » Credit Card charges

Michelle, I look like a piece of cake after the above post. :) Claudia

(Posted Apr 24, 2012 9:41 AM)