Report for Cleaners
Stacie S
Registered: 4/1/19
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Report for Cleaners
Aug 2, 2019 7:56 AM
I would love for the cleaners to be able to run a Daily Checklist like I can. I know they have access to the calendar but to be able to run a daily report and have it on one list would be a great help. |
Chris Hynes
Registered: 10/19/12
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Re: Report for Cleaners
Aug 3, 2019 5:23 PM
Great idea, we will add it to the list! |
Rich S
Registered: 12/28/18
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Re: Report for Cleaners
Aug 5, 2019 10:14 AM
I still think it's burdensome to need to bring up the OR website and click around to get to a report. Would be a terrific feature to be able to configure a given report, such as upcoming cleanings or cleanings today and have it emailed to a set of individuals. We currently have two cleaners for different units, plus other interested parties (eg: my wife!) and it's simply too much effort for them to remember to go to the website. Our cleaners work with 3-4 other owners, and since every owner has their own setup, it's awkward for them to start their day by having to visit 4+ sites if all are using sofware, but many owners don't. I just had the dreaded forgotten cleaning with a new cleaner, cost me $300+ to put the guest into a hotel .... And unfortunately I don't have a great solution to prevent this in the future. The best available workaround will be an email that arrives day of cleaning around 1:30am, but since in my experience many people tend to trust their memories, this kind of thing is easily overlooked, since it only applies to a single property and at the start of the day it can get buried. An emailed report that lays out all upcoming cleanings for the next week would be more likely to be read, especially if it arrived at about the time the cleaning could start, such as 10am for us. In fact, as I think about this, cleanings are so important that they really deserve their own special treatment .... Would it be possible to have a scheduled task for cleaning be sent at cleaning start time, and it contains various buttons which the cleaner could click from their email to indicate their status? For instance, upon arrival they click (ie: send a webhook) to indicate condition of unit such as these: - Arrived: Clean and then there could be another button for Cleaning Completed such as: - Completed: Ready for next guest
Please !!!! Can we get something to help with this? |
Rich S
Registered: 12/28/18
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Re: Report for Cleaners
Aug 5, 2019 12:27 PM
I tried editing the original but got an error UPDATE - talked with one cleaner today and determined that emailed buttons that need to be clicked could be too burdensome. She'd prefer getting a text message. So perhaps the following: |
Kismet Prop
Registered: 9/28/18
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Re: Report for Cleaners
Aug 6, 2019 2:37 PM
That would be great...also if they update the CLEAN field. that would be great too! |
Paul W
Registered: 6/9/09
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Re: Report for Cleaners
Aug 6, 2019 2:59 PM
Thanks for the feedback and additional wishlist items. We are itching to work on notes, events, maintenance, cleaning and many workflow items. Airbnb API and some other things have taken a lot of resources right now. |
Chris A
Registered: 5/22/19
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Re: Report for Cleaners
Oct 15, 2019 12:26 PM
Adding something that works like Resort Cleaning would be good. That way the cleaners could get a daily report on cleanings needing done and schedules. Etc.... |
Rich S
Registered: 12/28/18
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Re: Report for Cleaners
Oct 16, 2019 7:22 PM
@Chris A - have you used Resort Cleaning? I got the demo and liked the product, but my cleaner (she has 8 employees) isn't too keen on adopting it. |