Report for Cleaners - Feature Requests - Forums

I still think it's burdensome to need to bring up the OR website and click around to get to a report.

Would be a terrific feature to be able to configure a given report, such as upcoming cleanings or cleanings today and have it emailed to a set of individuals.

We currently have two cleaners for different units, plus other interested parties (eg: my wife!) and it's simply too much effort for them to remember to go to the website.

Our cleaners work with 3-4 other owners, and since every owner has their own setup, it's awkward for them to start their day by having to visit 4+ sites if all are using sofware, but many owners don't.

I just had the dreaded forgotten cleaning with a new cleaner, cost me $300+ to put the guest into a hotel .... And unfortunately I don't have a great solution to prevent this in the future. The best available workaround will be an email that arrives day of cleaning around 1:30am, but since in my experience many people tend to trust their memories, this kind of thing is easily overlooked, since it only applies to a single property and at the start of the day it can get buried. An emailed report that lays out all upcoming cleanings for the next week would be more likely to be read, especially if it arrived at about the time the cleaning could start, such as 10am for us.

In fact, as I think about this, cleanings are so important that they really deserve their own special treatment .... Would it be possible to have a scheduled task for cleaning be sent at cleaning start time, and it contains various buttons which the cleaner could click from their email to indicate their status? For instance, upon arrival they click (ie: send a webhook) to indicate condition of unit such as these:

- Arrived: Clean
- Arrived: Dirty
- Arrived: Unacceptable

and then there could be another button for Cleaning Completed such as:

- Completed: Ready for next guest

I've been thinking about this recently and decided the safest approach for a handsoff owner (like me ;-) ) is for some automation to remind the cleaner, then allow them to communicate status upon arrival, and then to communicate their completion/readiness for next guest. Having all of this should be pretty straightforward I would think, the hardest part would be the time scheduling aspect. For me I'd be happy if it was simply configurable per property to a fixed time. And of course such awesome automation should include an alert email to the cleaner and owner if any of the buttons aren't clicked within a certain configurable time. For instance I'd set it to 1 hour after expected start time, and 3 hours before next check in. That alert would prompt me to check on things with the cleaner and leave enough time to react by calling emergency cleaners if needed.

Please !!!! Can we get something to help with this?