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I have received 2 bookings this morning. They are imported into OwnerRez okay, but none of my booking confirmation emails or copies of emails sent are coming through to me today. Is anyone else seein…
(Posted Jan 11, 2024 12:35 PM)
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Jan 11, 2024 12:35 PM |
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Every time I look at by bookings page I now have to filter our canceled bookings. I do not want those to show. You guys made a change a while back that automatically included them. I suggest adding a…
(Posted Dec 22, 2023 11:56 AM)
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Dec 22, 2023 11:56 AM |
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Right, this is the reason I am making a request for this feature in OwnerRez. It’s complicated to manage this by marketplace and can be tricky. It would be great if this was a feature in OwnerRez.
(Posted Nov 18, 2023 7:40 PM)
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Nov 18, 2023 7:40 PM |
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We need a simple way of rolling our cleaning fee into nighty rent. The market is moving toward a "no cleaning fee" mentality. The appearance of no cleaning fee to a traveler is appealing. However, we…
(Posted Nov 18, 2023 2:35 PM)
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Nov 18, 2023 2:35 PM |
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Maybe there could be an option in the OR settings to use either name or booking number? It seems most people commenting use the name, as I do.
(Posted Nov 1, 2023 11:16 AM)
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Nov 1, 2023 11:16 AM |
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Another Suggestion: Only send the door codes a few days before the guest arrival. Do not send all the codes immediately to the lock. The lock does have a 100 code limit, and when you are searching fo…
(Posted Nov 1, 2023 7:40 AM)
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Nov 1, 2023 7:40 AM |
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https://uc.orez.io/w/files/a8e2164a6fa447808a19068a6abcd633 Suggestion: Use guest name instead of booking number as reference. See screenshot. If you need to manually update a code in the lock or cha…
(Posted Nov 1, 2023 7:35 AM)
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Nov 1, 2023 7:35 AM |
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If this is added we need a way to set up a trigger to detect whether an ID has been uploaded. I collect them for bookings from all channels. Right now I am manually requesting them with an email temp…
(Posted Mar 29, 2021 3:45 PM)
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Mar 29, 2021 3:45 PM |
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Having a cleaning support system to assign cleaners would be great. We currently use Resort Cleaning and they work well, but would like to have an all-in-one solution through OwnerRez at some point.
(Posted Aug 31, 2020 6:49 PM)
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Aug 31, 2020 6:49 PM |
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Paul, could you not set up the SMS service to send out and auto response to any texts that received a reply with the auto response saying this number not monitored and to contact via another method?
(Posted Jul 24, 2020 2:55 PM)
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Jul 24, 2020 2:55 PM |
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Please include me in SMS
(Posted Jul 23, 2020 12:13 PM)
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Jul 23, 2020 12:13 PM |
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Please include me in Sms
(Posted Jul 23, 2020 12:12 PM)
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Jul 23, 2020 12:12 PM |
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SMS is a feature long overdue. Many people do not check email.
(Posted May 22, 2020 10:27 AM)
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May 22, 2020 10:27 AM |
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Ken,
Does Docusign offer any type of integration possibly where we could have OwnerRez send the agreements automatically? I have no idea, but it would save time at least manually sending contracts o…
(Posted Oct 17, 2019 3:49 PM)
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Oct 17, 2019 3:49 PM |
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@Rich
I know a single signature suffices in most sitations. Like you say, I do it for peace of mind if an argument arises where they say they did not see that section. Such as a $100 fee for soap in…
(Posted Oct 17, 2019 3:47 PM)
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Oct 17, 2019 3:47 PM |
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I would like to suggest adding a few features to the legal agreements. I currently use another service because I am not able to collect a photo ID or ask for additional signatures or intials on certa…
(Posted Oct 15, 2019 12:33 PM)
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Oct 15, 2019 12:33 PM |
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Adding something that works like Resort Cleaning would be good. That way the cleaners could get a daily report on cleanings needing done and schedules. Etc....
(Posted Oct 15, 2019 12:26 PM)
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Oct 15, 2019 12:26 PM |
