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Property Registration Numbers

Status: Requested 1 Vote
Oct 12, 2023 3:40 PM
Joined Feb, 2015 1 post

Many locations require a property to be registered, including the one where I work - Galveston, TX.  There is a fee to do so for each property, and the City issues a unique number for each property called a GVR# and it takes the format GVR-x x x x x.  I have placed these in the correct space on my listings in OwnerRez, however, they don't "feed" to other platforms like AirBnB and VRBO.  The platforms will not publish without this number as they, too, are responsible for ensuring home owner / property manager compliance with the regulations of our City.  Wondering if there is a way to have that "feed" when we push a new listing out to the platforms.

Bri F
Oct 12, 2023 4:48 PM
OR Team Member Joined Mar, 2022 40 posts

We used to push those registration numbers through the API, but Airbnb and Vrbo no longer accept that information from us, so it has been removed from the feed.

In order to get your registration number properly associated with your listing, you'll need to contact Airbnb directly.

Vrbo had been letting hosts add the registration numbers to the "Local Laws" section of each listing (if applicable), but I'm not certain if they're still allowing that or if you now need to contact Vrbo directly the same as you would Airbnb.

If need be, Vrbo can be reached via email at pm-support@vrbo.com, or you can also try calling them at 877-239-2592. Their hours of availability are 9a-5p M-F CST.

Ken T
Oct 12, 2023 4:52 PM
OR Team Member Joined Aug, 2019 1321 posts