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Airbnb added different cleaning fee for shorter stays vs regular stays- need change in OR?

Status: Requested 2 Votes
Oct 14, 2023 7:51 PM
Joined Jun, 2016 1102 posts

For some reason, Airbnb seems to think that cleaners charge less for a 2-night stay vs a 4-night stay (spoiler: they don't). So looked at the Airbnb listing - and yes, it is there alright. 


Bri F
Oct 14, 2023 8:57 PM
OR Team Member Joined Mar, 2022 40 posts

This is true, Airbnb now supports Short Stay Cleaning fees.  This can be configured in OwnerRez! Here's how:

  • For the regular cleaning surcharge, set up the per-stay surcharge with a Booking Criteria of greater than 2 nights.
  • For the short-stay cleaning surcharge, set up a per-stay surcharge with a Booking Criteria of 2 nights or less. 

Both surcharges will be pushed to Airbnb and used with bookings of the corresponding durations.

Airbnb requires a Short Stay Cleaning Fee to be lower than your regular cleaning fee - so, you cannot use this as a proxy short-stay surcharge.

More information on common scenarios for surcharges can be found here - https://www.ownerreservations.com/support/articles/common-surcharge-discounts

Oct 14, 2023 10:10 PM
Joined Jun, 2016 1102 posts