It looks like VRBO removed the reviews that came from OR. Do you experience the same issue?
VRBO stopped publishing new reviews that come from OR some time ago (see the following link) but removing them is something new!
Is anyone else experiencing thism problem? Could one of the OR team members contact VRBO to get an answer from them?
I've sent an email to the OR support, as you suggested.
Please note that this is a serious problem because, as a result of this problem, our VRBO rankings are effected very badly!
Here is the summary of the problem again:
I noticed that the reviews synced from OR to VRBO (synced before the syncing problem started) are not shown anymore on VRBO. As a result, our VRBO rankings started to suffer.
These reviews in the VRBO dashboard show "invalid date" instead of the stay period.
Thanks for the detailed information on the Vrbo issue, we'll review and follow up.
Regarding ranking, synced reviews don't have an effect -- they are informational but do not affect the star average or rating.