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VRBO payout sumary report

BlueMtnCabins
Jun 28, 2018 2:15 PM
Joined Jun, 2016 1005 posts

http://productupdates.homeaway.com/post/2018/6/26/payouts-made-easy-introducing-the-new-payout-summary-report?utm_source=Community&utm_medium=Social&utm_campaign=Owned:HomeAway:Blog:USA&utm_term=&utm_content=payout_summary_report_06_28_18

Chris Hynes
Jun 28, 2018 8:03 PM
OR Team Member Joined Oct, 2012 1354 posts

I saw that! At least they're trying to make the reports better... but if anything it looks like that report has way less info than the existing payout summary report they had.

Have you had a chance to try out our Channel Bridge import for VRBO? That hooks in directly and downloads **ALL** of the info down to the last detail, including charges etc: https://www.ownerreservations.com/support/articles/channel-bridge

BlueMtnCabins
Jun 28, 2018 8:22 PM
Joined Jun, 2016 1005 posts

Probably not yet ;) Did not know it existed.

BlueMtnCabins
Jun 28, 2018 8:39 PM
Joined Jun, 2016 1005 posts

I must be doing something wrong, Booking ORB1239416 only $266 charge was imported (whatever that is) but not the overall booking total . The overall charges were as follows in VRBO:
4 nights $840.00
Cleaning fee $155.00
Tax $126.86
Service Fee - Learn More $106.00
Subtotal $1,227.86
Refundable damage deposit $300.00
Total payment $1,527.86
Total Fees ($106.00)
Payable to you $1,421.86


Booking ORB1187466 it imported the damage deposit $300 but did not reflect that DD was refunded thus overstating the total.
I tried both merge and overwrite.

Chris Hynes
Jun 28, 2018 11:02 PM
OR Team Member Joined Oct, 2012 1354 posts

Can you send the file you're using over to help@ownerreservations.com? We'll take a look.

BlueMtnCabins
Jun 29, 2018 10:00 AM
Joined Jun, 2016 1005 posts

sent