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Testing templates

J. Marker
Jul 9, 2014 12:16 PM
Joined Sep, 2012 19 posts

We are going to construct several scheduled templates, and just wondered if there was a 'best way' to test these before fully putting them into production.

Thank you!
Laurie Elliott

Chris Hynes
Jul 9, 2014 12:49 PM
OR Team Member Joined Oct, 2012 1396 posts

There's not a "send test email" button right now, but you can do it like this:
- Disable the email template (so it won't automatically go out)
- Create a test booking with your email address
- Go to the email tab of the booking
- Add the scheduled email for the template you added (you can still manually add disabled email templates here)
- Click the "Send Now" button for that email to send a test -- you can do this over and over

You can also see a generic preview of the email as you're editing it by clicking the "Preview" button in the bottom right.

J. Marker
Jul 9, 2014 4:41 PM
Joined Sep, 2012 19 posts

Thank you! We'll give this a try.


Feb 28, 2015 4:20 PM
Joined May, 2014 139 posts

Hi there, if I wanted to create a test booking (Im interested to see what Third Party emails contain), I'm curious if it is still free to create a test booking?
Is there another way to see what information Third Party gets?
For example if an email is sent to a cleaning crew, booking rate/total probably should not display. Are we in any control (probably not) of what the emails contain?
Thank you in advance,

Michelle J
Mar 1, 2015 8:14 AM
OR Team Member Joined Jan, 2011 582 posts

Good morning Ella,

You can always create a booking and then delete it and you won't be charged. The bookings you are charged for, in your invoice on your billing day of the month, are calculated by looking at the created bookings since the previous invoice. If a booking was deleted during that time period, it won't be included in the count.

To see how the Third Party Alert emails look, add your email address to the Third Party Alerts and then do some test bookings. At the moment, Third Party Alerts are not template driven. They are hard-coded with a system design. However, that is something we plan on changing so that they use email templates.


Mar 1, 2015 8:29 AM
Joined May, 2014 139 posts

Good morning Michelle
That sounds great, thank you! :)