Experience the difference of "Elite".

Ella

Joined May 2014
126 posts
Topic

Blog Comments » New OwnerRez pricing for 2021

Thank you. Don't get me wrong, I love you guys, always speak of you highly, chatted with some of you personally and appreciate quick responses & support. I am indeed frustrated with some of the recen…

(Posted Nov 4, 2020 12:36 PM)

Blog Comments » New OwnerRez pricing for 2021

I will write up more complete email for you guys when I get a chance and have more time. However, not only some of the changes that you've made recently such as forcing us to change to a different pr…

(Posted Nov 3, 2020 5:47 PM)

General Help and Questions » Emails no longer show as "sent" if pushed out manually

Thank you

(Posted Oct 30, 2020 1:19 PM)

General Help and Questions » Emails no longer show as "sent" if pushed out manually

Ok, I just sent it. In that booking , under the "email" tab it does not show as sent with the green highlight. Please check? I might have been referring to the "directions" email as you suggested be…

(Posted Oct 30, 2020 12:15 PM)

General Help and Questions » Emails no longer show as "sent" if pushed out manually

Hmmm... Maybe I'm going insane! I could have sworn that I've sent it and checked it and it was in the emails history but not in the email tab.. I will send it and it will keep monitoring if it's happ…

(Posted Oct 30, 2020 12:09 PM)

General Help and Questions » Emails no longer show as "sent" if pushed out manually

No, I mean any email that's usually sent out by triggers. When sent manually before the trigger happens they would usually show in the emails tab of that booking indicating in green highlight that th…

(Posted Oct 30, 2020 10:32 AM)

Blog Comments » Airbnb Important Host Updates, Minnesota Tax Bill, Florida Bed Tax, O’ahu Short Term Rentals Back Open

Where can we find info about what you write under "As for the Host & Guest Reliability Standards, Airbnb has added new criteria in the following areas"? Meaning, is there anything we can adjust in r…

(Posted Oct 29, 2020 10:09 PM)

Blog Comments » New Rates Editor Unveiled!

I'm with Jason, I don't like the change and think it's a step backwards. We are being forced to figure out discounts as oppose to a flat rate for a month or week. I spent days doing this, and now h…

(Posted Oct 29, 2020 10:06 PM)

General Help and Questions » Emails no longer show as "sent" if pushed out manually

Emails no longer show as "sent" if pushed out manually. They now only show that they were sent if they got sent automatically, as scheduled by triggers. I assume this is a bug? If you go to a bo…

(Posted Oct 29, 2020 9:57 PM)

Feature Requests » Holidays as booking criteria on discounts or surcharge settings

I know how to add a extra charge for a holiday, but how do I prevent a discount to be applied if the dates are during a holiday? I don't see a criteria for doing so. If it does not exist, it would b…

(Posted Oct 7, 2020 12:12 PM)

Blog Comments » Out with the old, in with the new - last quarter cleanup

Hi Paul, can we round up discounts to the nearest dollar? For example when creating week long stay discounts using %? It would look cleaner and simpler.

(Posted Oct 4, 2020 11:33 PM)

Blog Comments » Out with the old, in with the new - last quarter cleanup

I for one will miss the "Legacy" pricing. I don't see an option to have a set week or month rate anymore besides applying discounts, which is not what I want. I'd like to be able to set a flat rate…

(Posted Oct 1, 2020 10:37 PM)

Feature Requests » Display the cancellation policy in force on quote/book widget

+1

(Posted Oct 1, 2020 8:40 AM)

Blog Comments » Airbnb Makes It Harder To Email Guests, Adds Last Min. Discount, Expedia Dumping HomeAway & Officially Going "Vrbo" Everywhere

After I accept the booking I ask guests via Airbnb to provide their email address so I can send them rental agreement. 99% of the time they do and if they don't I use the Airbnb provided email addres…

(Posted Jul 1, 2020 8:35 AM)

Blog Comments » What repetitive task takes you the most time in OwnerRez each week?

trying to remember and Sending my automated emails manually because the time that are being sent does not work for me. It would be awesome if we can customize what hour of the day these emails are b…

(Posted Jun 29, 2020 2:20 AM)

General Help and Questions » correct way to use the legacy rate settings?

thank you.. will play with it some more then :)

(Posted May 2, 2020 2:40 PM)

General Help and Questions » correct way to use the legacy rate settings?

Yes, if I enter next year June, all is correct. Why would spot rates throw this off in such weird way?

(Posted Apr 29, 2020 3:15 PM)

General Help and Questions » correct way to use the legacy rate settings?

The only thing I can think of Is that I have some spot rates in June, but it still does not add up. In my cottage "rent" line for a month in June should be 1,650 .. it comes up as 1,818.41 ... some …

(Posted Apr 29, 2020 3:13 PM)

General Help and Questions » correct way to use the legacy rate settings?

I'm not sure what's going on with rates but I can't figure out my monthly rate, though it shows set up correctly in the legacy settings, it does not show up correct when putting dates on the calendar…

(Posted Apr 29, 2020 2:50 PM)

Blog Comments » New Rates Editor Unveiled!

I'm not sure what's going on with rates but I can't figure out my monthly rate, though it shows set up correctly in the legacy settings, it does not show up correct when putting dates on the calendar…

(Posted Apr 29, 2020 2:48 PM)