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Implement End-To-End Encryption For SMS, PLEASE!

Scott J
Oct 3, 2023 6:41 PM
Joined Mar, 2019 132 posts

This shouldn't be a feature request, but instead recognized as an urgent need for our privacy and safety.

I am sick of Twilio or other tech company spying on my texts and blocking them if I use any word they consider verboten, such as cannabis or weed, when replying to guests' inquiries. 

What my guests and I write to each other is none of anybody else's business. We don't live in North Korea, after all.

Introducing End-to-end Encryption for Twilio IP Messaging with Virgil Security‚Ą†
https://www.twilio.com/blog/introducing-end-to-end-encryption-for-twilio-ip-messaging-with-virgil-security-html 

Chris Hynes
Oct 4, 2023 6:45 AM
OR Team Member Joined Oct, 2012 1396 posts

SMS by design is plain text, not encrypted: https://www.howtogeek.com/709373/why-sms-text-messages-arent-private-or-secure/ -- since this is a standard protocol there is no way to force encryption on SMS.

To get encryption, you need to use a completely different secure messenger app. The Twilio IP Messaging link you referenced is a secure chat app: https://www.twilio.com/blog/announcing-ip-messaging-apis-for-embedded-chat-html, or something else like Signal, etc.