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How to deal with EVOLVE showing up as a guest?

Monica R
Sep 6, 2018 12:09 PM
Joined Feb, 2018 86 posts

I use Evolve to help me book my vacation rental. My challenge as it relates to OwnerRez is that my guest listings are now littered with Evolve Vacation Rentals as if each one is a separate guest. It won't let me delete them because it says they are associated with bookings.

How do y'all deal with that?


Chris Hynes
Sep 6, 2018 10:39 PM
OR Team Member Joined Oct, 2012 1396 posts

It looks like these guests are for inquiries, not bookings. Are you getting value from forwarding those notifications in? Evolve is tough because they give 0 info in the iCal.

Couple options here... could just stop forwarding in the inquiries and then the guests wouldn't be created. Or maybe merge them all together?

Can you give me a booking # with the "can't be deleted because bookings" issue? I spot checked a couple and didn't see ones with bookings.

Monica R
Sep 9, 2018 10:10 AM
Joined Feb, 2018 86 posts

I stopped having the Evolve bookings automatically sent to OR and we'll see if that helps!