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HomeAway/VRBO calendars are down

Chris Hynes
Feb 24, 2018 12:19 PM
OR Team Member Joined Oct, 2012 1353 posts

We've noticed some intermittent issues with HA/VRBO iCal feeds over the past couple of days. This morning around 1AM all HA/VRBO calendars started returning HTTP ERROR 500 instead of a valid iCal feed. The main HA/VRBO site is still up, but calendar feeds are broken. You can check this by going into HA/VRBO and copying the iCal link into your browser -- you'll get an error message like the one below.

This is affecting not just OwnerRez but everyone using iCal with HA/VRBO.

We're monitoring the situation and will update as we have more info. In the meantime, we recommend manually creating the booking in OwnerRez if you get one from HA/VRBO so that all of your other calendars update correctly from OwnerRez.

If you do see your iCal from VRBO working, let us know.

BlueMtnCabins
Feb 24, 2018 5:10 PM
Joined Jun, 2016 1005 posts

Yes noticed that when tried to sync new VRBO booking

Chris Hynes
Feb 25, 2018 9:30 AM
OR Team Member Joined Oct, 2012 1353 posts

The VRBO feeds look to be up now, after over 24 hours of downtime. Syncs are now working. If you had a sync you disabled during this period, you can now re-enable it.

We'll keep monitoring the situation to make sure they are solidly up and report back here with any changes.