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Discount for etransfer? OR surcharge for credit card payment?

Jennifer W
Dec 11, 2022 4:32 PM
Joined Oct, 2019 6 posts

How do I setup a surcharge to charge customers for using their credit card? In Canada we are allowed to charge up to 2.4%

A surcharge is a fee that a merchant may add to a transaction when a consumer pays by credit or debit card.Surcharges for credit card paymentsAs a merchant, you have the option of adding a surcharge to a credit card transaction (except in Quebec). Some payment card network operators (PCNOs) forbid surcharging for prepaid cards.
https://www.canada.ca/en/financial-consumer-agency/services/merchants/credit-fees-merchant.html


But is there a discount I can give for paying etransfer? Maybe that's the better message I want to give?

Ken T
Dec 12, 2022 7:20 PM
OR Team Member Joined Aug, 2019 1021 posts

Here is how to do that:

https://www.ownerreservations.com/support/articles/charging-guests-a-credit-card-fee

However, we do not generally recommend this, as guests find it to be a nuisance fee.

Jennifer W
Dec 13, 2022 6:48 AM
Joined Oct, 2019 6 posts

Thanks Ken! 

I've setup a 2% discount for etransfers and will see how many take advantage of that.