Experience the difference of "Elite".

Damage Protection Insurance & Airbnb API

Felicia S
Jun 29, 2022 11:07 PM
Joined May, 2022 7 posts

I have the damage protection set up on all my channels. Which right now, are only 2. Direct bookings and Airbnb. 
For my DB's I pass that $13 charge onto the guest total, However, I do not see that charge passed onto Airbnb guests when they book. How do I create the surcharge on Airbnb's end? so that the guests booking from ABNB also have to pay the $13?

Thanks, 

Felicia

Ken T
Jun 29, 2022 11:22 PM
OR Team Member Joined Aug, 2019 841 posts

Generally, we do not recommend setting up a special charge for damage protection, but rather, building it into your rates as a cost of doing business.

However, if you do choose to add a special fee, remember that Airbnb only recognizes surcharges with a description using certain specific names:

https://www.ownerreservations.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#surcharges