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co-hosting

Angela J
Jul 24, 2022 10:50 AM
Joined Jan, 2022 1 post

Can you please direct me to a document that discusses how co-hosting listings works? I own the property and have a PM who also uses OR. How do I best achieve letting the PM manage everything (bookings/communications etc) but also have the listing show up on my direct book site. I'd also like the reviews to stay with my house should I part ways with the PM in the future. Does this mean that she should be the co-host and if so how does she manage the listing and communications?

thanks

Ken T
Jul 25, 2022 11:55 AM
OR Team Member Joined Aug, 2019 841 posts

The short answer is - they really don't.  You have to connect with the main channel account, not using a co-hosted account.

https://www.ownerreservations.com/support/articles/channel-management-api-integrations-airbnb-common-issues-questions#cohosts

And OwnerRez itself does not support cohosting, per se - you can share your credentials with anyone you please, or, if you're using our Property Management premium feature, you can create a Portal Access account with Admin privileges, but in both cases the other person will have full access to everything, not just specific properties.