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BDC payments - how will this work?

Replies: 6 - Pages: 1 - Last Reply: Aug 29, 2019 9:33 AM by: Ken T
BlueMtnCabins
Registered: 6/6/16
BDC payments - how will this work?

So I had 2 properties on BDC, they were on OR channel manager/Stripe payments. I just added 3rd property to BDC (also on OR channel), but BDC put it on BDC payments. Will this work? Or the OR channel will see bookings coming from that property as "unpaid"?
Thanks

JTVRs
Registered: 6/25/18
Re: BDC payments - how will this work?

I have booking.com take the payments, to make sure the guests actually pay. Apparently if I do it I cannot collect until they show up! We wrestle Uber getting the proper banking information set up, but they are smooth as Clockwork.

I have had multiple Airbnb client so far and haven't gotten a single payment. Have to go chase him I guess.

I'm noticing so far that Airbnb clients are skinflints and constantly seek extremely deep discounts to an inquiry. I make about twice as much for my booking.com clients over Airbnb. I'm not on VRBO or TripAdvisor yet

BlueMtnCabins
Registered: 6/6/16
Re: BDC payments - how will this work?

My questions was about mixed set up 2 of my properties do not have BDC paymenst, one does. I was asking how channel can handle that?

Still to date I have had only about 4 BDC bookings.. that is 2 properties for a year.
I have opposite experience with Airbnb. Mots book without bargaining (or do not book at all) and my rates there are higher.

Ken T
Registered: 8/7/19
Re: BDC payments - how will this work?

You're using the BDC API, so OR will know when guests make payments using BDC.

Is that what you want thought? You might want to talk to BDC support about switching that third property to use your OR processor like the other 2.

BlueMtnCabins
Registered: 6/6/16
Re: BDC payments - how will this work?

yes the idea is to switch to OR payments, However process is slow as molasses and it usually takes 3-4 phone calls to get anything done on BDC. I already told 3 reps that I need it switched to OR processing, and they still have not done a thing.

Ken T
Registered: 8/7/19
Re: BDC payments - how will this work?

Unfortunately we don't have any special influence or contacts with BDC. You'll just have to keep bugging them until they get it done.

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