Built by owners, for owners.

Work flow options - what are PMs using?

CWV
Jan 24, 2020 2:32 PM
Joined Nov, 2019 38 posts

Looking for input from this awesome group.....we just went live - switched from a PM system that had a way to track work orders (cleaning, inspections, and maintenance) and tie them to a reservation. What are others (PMs or owners with multiple properties) doing for track these task?

Chris Hynes
Jan 25, 2020 2:29 PM
OR Team Member Joined Oct, 2012 1338 posts

A lot of folks use https://resortcleaning.com/ which is API integrated with OwnerRez so that bookings go over into ResortCleaning automatically.

CWV
Jul 11, 2020 1:42 PM
Joined Nov, 2019 38 posts

Signed up for Resort Cleaning in March and has been working great for cleaning - not so much for maintenance work orders. Now looking into VR scheduling but really need a solution that is a 2 way integration so we can push the owner billable work orders as owner expenses on statements.

Sarah H
Feb 7, 2021 9:33 PM
Joined Jul, 2019 104 posts

Bringing this back up because I believe VRScheduler allows you to send information to OR, but I can't figure where I can see that in OR. Does anyone know if you can actually send a 'task' - aka - a work order, to OR from VRScheduler? If so, where do we see it?

Ken T
Feb 8, 2021 4:06 PM
OR Team Member Joined Aug, 2019 669 posts

OwnerRez does not have a concept of work orders, so there is no need for VRS to send them to us.

Sarah H
Feb 8, 2021 4:51 PM
Joined Jul, 2019 104 posts

What about expenses/invoices? I was hoping that functionality was such that billable items could be sent to the expenses for a property directly from VRScheduler?

Sarah H
Feb 8, 2021 4:52 PM
Joined Jul, 2019 104 posts

https://help.vrscheduler.com/article/552-pushing-work-orders-into-ownerrez

Sarah H
Feb 11, 2021 4:27 PM
Joined Jul, 2019 104 posts

Hoping to get clarity here. Ken - you say OR receives nothing back from VRScheduler, VR Scheduler sold me in part on the ability to be able to send expenses back to OR - https://help.vrscheduler.com/article/552-pushing-work-orders-into-ownerrez

Ken T
Feb 11, 2021 6:00 PM
OR Team Member Joined Aug, 2019 669 posts

I actually sent this over to the engineers to investigate. It looks like VRS has done some work I'm not familiar with.

Sarah H
Feb 16, 2021 2:14 PM
Joined Jul, 2019 104 posts

Howdy - just checking in. Kind of hoping to hear something would allow for seeing billable items in OR to be pushed over!

Sarah H
Feb 26, 2021 6:34 PM
Joined Jul, 2019 104 posts

Hi there. Checking back in on this. Thank you, Joe

Chris Hynes
Mar 2, 2021 11:02 PM
OR Team Member Joined Oct, 2012 1338 posts

Yes, the work order option in VRScheduler will push that into OwnerRez as an expense, with a link back to VRScheduler. You'll then be able to set an amount in OwnerRez and it'll show on the owner's statement.