Newbie to OR and my first booking has received the attached credentials error. The individual assures me that all of his information is correct. I am using Elavon / Converge as my credit card processor. Completely clueless as to what the issue might be.
Thanks in advance for any help in understanding and resolving this error.
Unfortunately, he's wrong - that is Converge rejecting the credentials provided. He'll have to work with Converge to get the right ones.
This may be useful: