I blow up their email on a regular basis as I'm navigating getting both of my properties set up the way I want. They answer every question thoroughly and clearly and help with every user challenge I hit. Best customer service ever!
I LOVE absolutely everything about this software! It does SO MUCH, and although it takes some learning to tweak it into what works for best for each individual's needs, I have found it VERY user-friendly and whenever I get stuck on something, the support team is fantastic and responds quickly! I had one property that I had done for me through their set up option and then I did the second on my own, both options are great! I cannot recommend this product enough!
Nothing! There is absolutely nothing I have found that I don't like thus far.