The customers service and tech support competency and responsiveness is really what stands out. For me in the U.S., the ability to get quick responses helps me keep my business moving and avoid delayed responses from time zones outside my working hours.
Purpose build for the vacation rental market and the features and capabilities align are so well conceived to align with all the major booking channels, inquiries, and direct. They cover day to day nuances as this overall market is evolving and think about ways to make the property owner more successful and avoid risks. They have tools and reminders that help those of us who are new to the industry optimize our listings as well.
While the set up covers what is needed, the expansive feature set requires time to optimize the listing. Well worth it though compared to limitations of other systems.