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Thanks, I found that option. I must have selected "Canceled by Guest" because in the OwnerRez screen for that booking, it shows that it was canceled by the guest:
https://uc.orez.io/w/file…
(Posted May 2, 2024 1:40 PM)
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May 2, 2024 1:40 PM |
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Can you clarify where you select "host or guest" in the Ownerrez UI? I don't immediately see it in any of the screen shots in https://www.ownerrez.com/support/articles/cancelling-a-booking (/suppor…
(Posted May 2, 2024 1:17 PM)
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May 2, 2024 1:17 PM |
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Hi Ken, thanks for the quick reply.
Can you clarify what you mean by "any cancellation in OwnerRez for a Vrbo API booking of any type, has the ability to designate whether it was because of…
(Posted May 2, 2024 12:55 PM)
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May 2, 2024 12:55 PM |
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I was wondering what other hosts are experiencing with the new VRBO premier host and cancellation policies. Starting January 1 2024, VRBO added two new criteria for premier host status: (a) Maintain…
(Posted May 1, 2024 7:47 PM)
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May 1, 2024 7:47 PM |
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As a ownerrez client who already has a ownerrez hosted website, I'd like the Google Vacation Rental channel to automatically use branding from my hosted website when I set up the GVR channel.
Mus…
(Posted Apr 2, 2024 8:50 PM)
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Apr 2, 2024 8:50 PM |
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Stacia & Larry - Thanks, this is very helpful and thanks for taking the time to respond. Would you be open to two follow-up questions? 1. Are you comfortable sharing where your vacation rental is l…
(Posted Feb 19, 2024 12:09 PM)
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Feb 19, 2024 12:09 PM |
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Is there anyone using ownerrez and booking.com who'd be willing to share recent experience with booking.com?
Between the ownerrez forums and reddit, my impression is that the quality of gue…
(Posted Feb 13, 2024 9:51 PM)
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Feb 13, 2024 9:51 PM |
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As a general note in this context we typically recommend the use of tags for potentially common situations like "Bad Guest" or "Don't Rent to this Guest". This helps verify user by user.
Have you…
(Posted Dec 14, 2023 4:54 PM)
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Dec 14, 2023 4:54 PM |
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Hi there- sorry if I missed this in the discussion, is the Zapier integration something that OR built instead of integration with Mailchimp, or in addition to a planned integration with Mailchimp? …
(Posted Nov 22, 2023 12:02 PM)
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Nov 22, 2023 12:02 PM |
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So the only way to get alerts if Airbnb is linked through api is through email correct? I have 8 properties and people need things and answers right away. I get so many emails especially when sleepin…
(Posted Nov 10, 2023 2:48 PM)
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Nov 10, 2023 2:48 PM |
