General Help and Questions » Deposit Tool
Hello! Deposits is currently a manual tool for logging Deposits inside OwnerRez. There are plans to do automatic deposits from certain channels (e.g., Airbnb) and some payment processors. Ultimately,…
(Posted Jul 25, 2022 12:51 PM)
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Jul 25, 2022 12:51 PM |
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Likely we will do Zapier integration which will allow for Mailchimp plus myriad other email marketing solution options (e.g., Constant Contact).
(Posted Jul 8, 2022 4:48 PM)
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Jul 8, 2022 4:48 PM |
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You can now adjust the setting to suit your preferences! https://app.ownerrez.com/account/preferences app.ownerrez.com/account/preferences
(Posted Jul 1, 2022 10:15 AM)
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Jul 1, 2022 10:15 AM |
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No, Stripe doesn't charge a processing fee on refunds. Only on initial payments (or if you collect against a security deposit hold or if you collect refundable security deposit). Some users choose to…
(Posted Jun 23, 2022 8:35 PM)
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Jun 23, 2022 8:35 PM |
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Hi Timothy - If you have no funds (or not enough funds) in your Stripe account, they will pull back the amount needed for the refund from your linked bank account. You can see this activity under Bal…
(Posted Jun 23, 2022 5:31 PM)
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Jun 23, 2022 5:31 PM |
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This was released at the end of 2021 but we didn't get it marked as released, so better late than never!
(Posted Jun 22, 2022 9:38 PM)
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Jun 22, 2022 9:38 PM |
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This is being worked on in conjunction with https://www.ownerrez.com/forums/requests/different-titles https://www.ownerrez.com/forums/requests/different-titles, so stay tuned!
-Shawn
(Posted Jun 22, 2022 9:08 PM)
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Jun 22, 2022 9:08 PM |
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Hi Chuck! We're presently doing some work around this. We hope to have something out by end of 3rd quarter of the calendar year at the latest!
-Shawn
(Posted Jun 22, 2022 9:05 PM)
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Jun 22, 2022 9:05 PM |
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Hello! This work has made it through QA testing. It will be out in our next release, hopefully in the next week or two.
(Posted Jun 22, 2022 3:30 PM)
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Jun 22, 2022 3:30 PM |
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Rent Only, Rent Only (In Period) and the latest adds, Rent + Show-As-Rent, and Rent + Show-As-Rent (In Period) are available!
There are other new columns available too, so continue review your st…
(Posted May 23, 2022 9:43 PM)
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May 23, 2022 9:43 PM |
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[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/number-of-nights-column-for-owner-statements-2)]
(Posted May 23, 2022 9:28 PM)
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May 23, 2022 9:28 PM |
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Nights and Nights (In Period) are now available as column options for https://app.ownerrez.com/management/statementviews Statement Views.
(Posted May 23, 2022 9:24 PM)
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May 23, 2022 9:24 PM |
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[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/different-property-description-for-vrbo-and-or-hosted-website)]
(Posted May 20, 2022 1:38 PM)
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May 20, 2022 1:38 PM |
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This is a duplicate of another topic so merging them together.
(Posted May 20, 2022 1:38 PM)
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May 20, 2022 1:38 PM |
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Hello Randy! This is planned. Should be out this year in the 3rd quarter at the latest.
-Shawn
(Posted May 20, 2022 1:27 PM)
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May 20, 2022 1:27 PM |
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Hi Amz,
This is in the works, so marking your post as Planned. It should be out a bit later this year!
-Shawn
(Posted Mar 15, 2022 1:32 PM)
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Mar 15, 2022 1:32 PM |
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Hi Doug! This follow-up feature is in testing and will be released later this Spring! Stay tuned.
-Shawn
(Posted Mar 7, 2022 4:29 PM)
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Mar 7, 2022 4:29 PM |
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Hi Tim - have you tried the Line Item Pivot report? It's one of my favs and might just have all that you're looking for. Make sure to keep 'Merge similar charges' unchecked to get more of what you're…
(Posted Feb 20, 2022 9:33 PM)
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Feb 20, 2022 9:33 PM |
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Hi Pam!
In the top right corner of the https://app.ownerrez.com/triggers Triggers page, there is a Forecast button that shows Triggers' statuses based on arrival and departure and you can filter…
(Posted Feb 15, 2022 11:20 AM)
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Feb 15, 2022 11:20 AM |
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[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/twofactor-authentification)]
(Posted Jan 27, 2022 8:19 PM)
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Jan 27, 2022 8:19 PM |
