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On behalf of so many folks, let me take a minute to thank all the wonderful people at OwnerRez for everything they've done this year. Yours is an amazing addition to our rental world and your friend…
(Posted Dec 24, 2019 10:18 AM)
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Dec 24, 2019 10:18 AM |
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Chris: I was wanting to give them some specific instructions on how to send me the one other item they need to complete their reservation. I have customized the messages in the quote/booking proces…
(Posted Dec 23, 2019 7:33 PM)
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Dec 23, 2019 7:33 PM |
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I am putting together a template which will be used to request additional info from a guest and get them to sign the rental agreement. The default message at the top of the page says:
"Please verif…
(Posted Dec 22, 2019 11:06 PM)
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Dec 22, 2019 11:06 PM |
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Bumping this in hopes Chris or Ken can tell us what's going on. THANKS!
(Posted Dec 17, 2019 7:34 PM)
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Dec 17, 2019 7:34 PM |
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That would work, but I'm lazy! :) Not sure I want to be repeating that process 50 times or more. Would be nice to be able to send to everyone without going through something like that.
(Posted Dec 14, 2019 12:50 PM)
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Dec 14, 2019 12:50 PM |
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Lots of folks in my area (Smoky Mountains of TN) don't allow check-in or out on a holiday. Most of us also require longer stays for a holiday. I don't know your market so hard to say what you shoul…
(Posted Dec 14, 2019 12:46 PM)
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Dec 14, 2019 12:46 PM |
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Adria! So glad you mentioned the changes with guest info from AirBnB. I am a newbie - only been at this since August. If you have time, could you give me the step-by-step on what you're doing sinc…
(Posted Dec 14, 2019 12:19 AM)
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Dec 14, 2019 12:19 AM |
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I'm being dumb, again.
I know how to import reviews from OTAs. But, when I look at specific bookings, the only ones which display the guest's review are those who booked thru AirBnB. I know my VRBO…
(Posted Dec 13, 2019 9:02 PM)
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Dec 13, 2019 9:02 PM |
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I'm trying to figure out if it's possible to send a trigger email on a specific date. For instance: Would like to send a Merry Christmas, or maybe a Happy New Year message to all previous guests.
(Posted Dec 13, 2019 8:57 PM)
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Dec 13, 2019 8:57 PM |
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Any update on folks using the Kaba locks integration if we only have 1 or a few properties? Thanks.
(Posted Dec 6, 2019 8:27 PM)
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Dec 6, 2019 8:27 PM |
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Valerie - there are no links to those places you mention because they are groups on Facebook. Seems like this Forum is the best place if you have questions for OR programmers/staff. Only other plac…
(Posted Dec 6, 2019 8:06 PM)
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Dec 6, 2019 8:06 PM |
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I have a summer season with specific days of the week allowed for check-in/check-out. I always set spot rates or use the rate calendar. When I've checked my OR web site, VRBO and AirBnB the check-i…
(Posted Dec 6, 2019 7:59 PM)
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Dec 6, 2019 7:59 PM |
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Hi, Joe:
You can modify a quote in VRBO. See if this helps - https://help.vrbo.com/articles/How-do-I-edit-a-quote
(Posted Dec 5, 2019 10:14 AM)
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Dec 5, 2019 10:14 AM |
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I am not familiar with the Honeywell. We use Nest and can set it so that when no one is in the house the thermostat knows and reverts to an Eco mode that keeps the temperature within whatever bounds…
(Posted Dec 1, 2019 9:36 PM)
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Dec 1, 2019 9:36 PM |
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OK. So understanding "inquiry" is not an option with the ABB API, would be interested to hear from other ABB users about what booking option they've picked with the OR API and if they've had long eno…
(Posted Nov 26, 2019 1:28 PM)
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Nov 26, 2019 1:28 PM |
General Help and Questions » Setting Rates
Definitely not. My January & February rates are the lowest, except for things like holiday weekends or Valentines Day. I use the rate calendar to set rates and minimum nights. If most of the month…
(Posted Nov 26, 2019 12:37 PM)
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Nov 26, 2019 12:37 PM |
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This confused me when I first started, too. There actually is a difference. If you do some dummy templates you'll notice the choices of who to send an email to under "Blocked Off Time" are differen…
(Posted Nov 26, 2019 12:31 PM)
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Nov 26, 2019 12:31 PM |
General Help and Questions » Setting Rates
I don't use Seasons to set rates. I use them to designate different times of the year in order to facilitate trigger emails. For example, I have a "Winter Season" set up from November - March. If …
(Posted Nov 25, 2019 4:16 PM)
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Nov 25, 2019 4:16 PM |
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Done! Thanks so much.
(Posted Nov 25, 2019 4:02 PM)
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Nov 25, 2019 4:02 PM |
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UPDATE: THIS IS ME EDITING MY POST!!!!! YIPPEEEE! Thanks for fixing that.
FYI to OR folks:
I realized I left out the "l" in frequently, so tried to edit. This is not the first time I've tried…
(Posted Nov 24, 2019 8:21 PM)
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Nov 24, 2019 8:21 PM |
