Experience the difference of "Elite".

MB

Joined December 2018
18 posts
Topic

Blog Comments » Airbnb Makes It Harder To Email Guests, Adds Last Min. Discount, Expedia Dumping HomeAway & Officially Going "Vrbo" Everywhere

Be cautious with the promotion. I used it and found that it is applied by Airbnb to 7 consecutive days for advertising, but Airbnb will apply it to 1-7 day bookings.

(Posted Jul 3, 2020 2:18 PM)

General Help and Questions » Email address

I do not use the same email for OR that I use for HA or Air. Seems to work fine for me. ;-)

(Posted Sep 23, 2019 4:02 PM)

General Help and Questions » How does the pricing between Stripe and Lynbrook compare?

Hi, Sheron. There is an application but it does not require a certain number of properties. It does ask about gross volume by month. .. There are additional charges if you dont process a minimum of $…

(Posted Sep 21, 2019 8:24 PM)

General Help and Questions » How does the pricing between Stripe and Lynbrook compare?

I just switched from Stripe to Costco's payment processing. I investigated Lynbrook and they are certainly nice and %s are marginally lower than the consistent 3% I was getting with Stripe. But Cos…

(Posted Sep 17, 2019 2:54 PM)

General Help and Questions » Airbnb ical change

How will Airbnb's new policy of masking guest details effect our collection of guest data through OR? Will data through Channel Bridge be impacted?

(Posted Sep 8, 2019 11:08 AM)

General Help and Questions » Pet Agreement

If I want to have the pet approval form completed (a list of questions with fill in the blank answers) after booking rather than during checkout, what's the most seamless way to do that?

(Posted Aug 31, 2019 12:30 PM)

General Help and Questions » Convert to HA/VRBO PM with API connection?

Excellent overview. I'm in the queue for IPM team at HA/VRBO, but as you probably know, they've had a rough week so I'm not sure when I'll hear from them. I do have 2 lingering questions. 1. Are t…

(Posted Aug 31, 2019 11:20 AM)

General Help and Questions » Convert to HA/VRBO PM with API connection?

Thank you for the feedback and suggesting those points to think about. I've already been migrated to HomeAway's new in-house processor (Hyperwallet) rather than Yapstone, and I'm seeing a standard, …

(Posted Aug 30, 2019 11:23 AM)

General Help and Questions » Pet Agreement

Hi, Chris -- and anyone who has successfully done this. I'm working on automation for my pet approval/contract... which for me is a 2 part process. 1. I require a completed pet questionaire for pet…

(Posted Aug 29, 2019 8:14 PM)

General Help and Questions » Convert to HA/VRBO PM with API connection?

Has anyone migrated their normal HA/VRBO account to PM status in order to have an API connection and process their own payments? I've been invited to do this by HA/VRBO but I would like to have more …

(Posted Aug 27, 2019 9:43 PM)

Feature Requests » Widget of amenities

Tim, are those icons native to your website builder or did you buy/find them somewhere?

(Posted Aug 21, 2019 1:48 PM)

Feature Requests » Widget of amenities

You are too hard on yourself. Those look awesome!

(Posted Aug 21, 2019 1:22 PM)

Feature Requests » Quickbooks Desktop

Is there a plan to integrate with desktop? The article I read said online only.

(Posted May 30, 2019 4:51 PM)

General Help and Questions » VRBO downloads now called HomeAway? Duplicating data?

[quote=Paul W]No bookings are being duplicated. That's not possible based on how our system validates dates and properties. You don't have to worry about bookings being duplicated. It's just an is…

(Posted Mar 13, 2019 11:06 AM)

General Help and Questions » VRBO downloads now called HomeAway? Duplicating data?

Hi everyone. Are any other VRBO customers noticing that downloads are labeled "HomeAway" rather than VRBO? And because of that are duplicating data that has already been downloaded? I download bookin…

(Posted Mar 11, 2019 12:03 PM)

General Help and Questions » different lock codes for different properties

Just a quick THANK YOU for this feature. I've used other (more expensive) software that required me to create a new template for each property and for each communication that required property-specif…

(Posted Jan 9, 2019 1:36 PM)

Feature Requests » Sync on demand

Paul, is there any way to push reservations to other sites? I added a reservation today thru OR and before it synced with VRBO, I got a reservation request for the dates. I ended up going to VRBO, c…

(Posted Dec 26, 2018 3:52 PM)

General Help and Questions » Sort ribbon calendar? and search function on forum?

I'm new, so forgive my basic question but... Is there a way to sort the ribbon calendar? It looks alphabetical? Can I custom sort it so the units are listing in a more logical order rather than alph…

(Posted Dec 10, 2018 4:44 PM)