Experience the difference of "Elite".

cp9293

Joined April 2012
395 posts
Topic

Feature Requests » Customized Quotes & Follow up Letter

Hi Michelle, I know we spoke of this previously, however, I just wanted to see if when becomes available, if it will include a few things... 1) Font options 2) Color options 3) Size option…

(Posted Apr 30, 2012 2:36 PM)

General Help and Questions » Expired

Hi Michelle, What happens when a "Booking" expires? It stays on the calendar as "booked" and gets lost in the abyss or a letter notifies you of this? Can there be an alert? Thanks, Claudia

(Posted Apr 30, 2012 2:21 PM)

Blog » Using multiple payment methods

Great job, Sam! You guys are developing a great system. :) Claudia

(Posted Apr 27, 2012 7:57 AM)

Feature Requests » Expiration Option

Under General Info, can we add an option under Expiration? Expiration Expires On: Keep existing date of 4/26/2012 Enter new expiration date of Set it to be days from now "Expire Now…

(Posted Apr 26, 2012 12:41 PM)

Feature Requests » Calendar Subject Line - Balance Due

Hi, It would really help if on the first screen, when you are looking at the first page for the Calendar, if it can also state BALANCE DUE: $1,200.00, along side the booking number, name and prope…

(Posted Apr 26, 2012 12:15 PM)

General Help and Questions » Not interested inquries

Exactly, the guest would nearly never be filling that out. Claudia

(Posted Apr 26, 2012 10:38 AM)

General Help and Questions » Comment Box

Sounds good! Claudia

(Posted Apr 26, 2012 10:27 AM)

General Help and Questions » Not interested inquries

Decline sounds good, but it would have to be the owner that would say it, possibly. They probably will not come back to the quote, on their own, to just fill in DECLINE. However, when I send out my…

(Posted Apr 26, 2012 10:27 AM)

General Help and Questions » Comment Box

Will there be a comment box, at any point, so that owners can right things about the renter. This would only be for our records. Whether it is during the inquiry stage or after they book. Claudia

(Posted Apr 26, 2012 9:50 AM)

General Help and Questions » Not interested inquries

Do you think you have an option we can click on to state UNINTERESTED or NO ANSWER? Claudia

(Posted Apr 26, 2012 9:48 AM)

Feature Requests » Alert via TEXT

Can we have a text messaging alert when an inquiry comes in? Claudia

(Posted Apr 26, 2012 9:27 AM)

Feature Requests » Balance Due and Security Deposit Due Reminders

I appreciate you having the patience of a saint, while I try to process and remember everything! You have so many things to think about. :) Claudia

(Posted Apr 25, 2012 1:03 PM)

Blog » Payments by check, pending bookings, Sage integration and more

Great! Thanks, Claudia

(Posted Apr 25, 2012 12:32 PM)

Blog » Payments by check, pending bookings, Sage integration and more

I would like to thank you and everyone that works for OwnerRez. You guys are doing a GREAT JOB!!! I went in to a previous outstanding quote and sent an email to myself again (I am the customer). …

(Posted Apr 25, 2012 11:15 AM)

Feature Requests » Balance Due and Security Deposit Due Reminders

I don't know if we discussed this. Sorry if we have. So much to digest, all at once. Can the owners have a Balance Due Email and a Security Deposit Due Email to send out? It can be an optional …

(Posted Apr 25, 2012 11:02 AM)

Feature Requests » Payment Received Email

Can we have a little more information on the Subject Line, on the Payment Received Email? For examaple: Payment Received from Claudia Peragine for $357.50 Claudia

(Posted Apr 25, 2012 7:48 AM)

General Help and Questions » Terms and Conditions - refering back to

Good morning all! Where do I see the Terms and Conditions that the potential guests are sitting on? At times I change my T&C because something comes up at the VR Forum I belong to. At this time,…

(Posted Apr 25, 2012 7:37 AM)

General Help and Questions » Existing Booked Guest - Future Payments

If I have a customer that paid the deposit and their arrival date is July 15 and my payment schedule is 60 days prior to arrival the balance is due. What will happen, when? Automatically, on May 15…

(Posted Apr 24, 2012 5:34 PM)

General Help and Questions » Holidays

How does it know when it is a holiday? It only asks how much more. But where do I enter a holiday time frame? Claudia

(Posted Apr 24, 2012 5:20 PM)

General Help and Questions » Pet Fee

Oh, I thought that it meant 1 pet would be $75. Ok. Claudia

(Posted Apr 24, 2012 5:00 PM)