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Balance Due and Security Deposit Due Reminders

Status: Requested 1 Vote
cp9293
Apr 25, 2012 11:02 AM
Joined Apr, 2012 393 posts

I don't know if we discussed this. Sorry if we have. So much to digest, all at once.

Can the owners have a Balance Due Email and a Security Deposit Due Email to send out? It can be an optional thing, if not everyone wants to do this. My guests really appreciate these letters, even though it will automatically be done now (if paid via CC). Especially, the ones paying via check, appreciate these emails. I send them out 2 weeks prior to 30/60 days prior to arrival. Plenty of time for them to put money in their account, if need be, and send the checkout in time.

Thanks,
Claudia

Michelle J
Apr 25, 2012 12:56 PM
OR Team Member Joined Jan, 2011 582 posts

Yes, we've discussed this. :-) But that's ok - we'll discuss it again!

What you're referring to is the scheduled reminders that we're going to be support in the future. That's the functionality you're looking for. They'll alert the guest that it's time to pay again so that they remember to send their check in.

-Michelle

cp9293
Apr 25, 2012 1:03 PM
Joined Apr, 2012 393 posts

I appreciate you having the patience of a saint, while I try to process and remember everything! You have so many things to think about. :)

Claudia