Balance Due and Security Deposit Due Reminders

Replies: 3 - Pages: 1 - Last Reply: Apr 25, 2012 1:03 PM by: cp9293
cp9293
Registered: 4/18/12
Balance Due and Security Deposit Due Reminders

I don't know if we discussed this. Sorry if we have. So much to digest, all at once.

Can the owners have a Balance Due Email and a Security Deposit Due Email to send out? It can be an optional thing, if not everyone wants to do this. My guests really appreciate these letters, even though it will automatically be done now (if paid via CC). Especially, the ones paying via check, appreciate these emails. I send them out 2 weeks prior to 30/60 days prior to arrival. Plenty of time for them to put money in their account, if need be, and send the checkout in time.

Thanks,
Claudia

Michelle J
Registered: 1/6/11
Re: Balance Due and Security Deposit Due Reminders

Yes, we've discussed this. :-) But that's ok - we'll discuss it again!

What you're referring to is the scheduled reminders that we're going to be support in the future. That's the functionality you're looking for. They'll alert the guest that it's time to pay again so that they remember to send their check in.

-Michelle

cp9293
Registered: 4/18/12
Re: Balance Due and Security Deposit Due Reminders

I appreciate you having the patience of a saint, while I try to process and remember everything! You have so many things to think about. :)

Claudia

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