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This is a new error we are monitoring this morning. Should have a fix out shortly.
(Posted Mar 8, 2023 9:36 AM)
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Mar 8, 2023 9:36 AM |
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Aha! That makes sense, and explains why I couldn't identify that ID from anywhere. If that's true, than the error should go away with the filter on `is_block`.
(Posted Feb 24, 2023 2:50 PM)
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Feb 24, 2023 2:50 PM |
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That looks right. I wonder if they are automatically sending some other ID when there is no guest ID in the case of a block. If that is true, than the error should only occur on Blocked Off Time, so …
(Posted Feb 24, 2023 2:42 PM)
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Feb 24, 2023 2:42 PM |
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Sorry Alece, I hadn't seen your last screenshot.
That error message is indeed coming from OwnerRez, and it means that the Guest ID you are attempting to look up could not be found in OwnerRez. I …
(Posted Feb 24, 2023 2:32 PM)
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Feb 24, 2023 2:32 PM |
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Hi Alece,
Yep. Zapier sent us that ticket and I responded to them.
What you are seeing is an Owner Block trigger. In our backend, Bookings and Owner Blocks are the same structure, so both can…
(Posted Feb 24, 2023 2:24 PM)
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Feb 24, 2023 2:24 PM |
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I can't think of a way to trigger a Zap "if there is a gap of more than 2 nights". We do not currently support OwnerRez triggers directly to Zap.
This should be doable with a delayed Zap I think…
(Posted Feb 22, 2023 4:21 PM)
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Feb 22, 2023 4:21 PM |
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We don't have immediate plans for more, but feel free to suggest ones that you would find useful in our Feature Request forum.
(Posted Feb 21, 2023 11:25 AM)
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Feb 21, 2023 11:25 AM |
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Hi Michael,
Yep. Our documentation is in the works. Sorry we didn't have that out with the release, but we'll hopefully have that ready when we get out of public beta.
(Posted Feb 17, 2023 5:41 PM)
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Feb 17, 2023 5:41 PM |
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[Another topic was closed as a duplicate of this topic (https://www.ownerrez.com/forums/requests/zapier-combine-data-available-in-booking-and-contact-triggers)]
(Posted Feb 17, 2023 4:24 PM)
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Feb 17, 2023 4:24 PM |
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Hi Alece,
I'm gonna merge this with the other request as I think they solution is the same.
(Posted Feb 17, 2023 4:24 PM)
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Feb 17, 2023 4:24 PM |
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Yep!
We are intending to expand the triggers to include more info so you can save steps, but for now the Lookups serve as workarounds, as well as if you are querying with data from other systems.
(Posted Feb 17, 2023 3:38 PM)
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Feb 17, 2023 3:38 PM |
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Sure. After the trigger add another step and choose OwnerRez again and scroll down to the "Property Lookup" action. Follow through the prompts, and on the "Set up action" select the Property ID from …
(Posted Feb 17, 2023 2:58 PM)
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Feb 17, 2023 2:58 PM |
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Hi Alece,
That's a good suggestion and we'll be looking at adding this to the trigger data along with other things such as basic guest details in the next update to the integration.
In the me…
(Posted Feb 17, 2023 2:25 PM)
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Feb 17, 2023 2:25 PM |
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This feature has already been released. See the pinned comment above.
(Posted Feb 15, 2023 4:56 PM)
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Feb 15, 2023 4:56 PM |
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Each individual rule can be set and and overridden per date. Once the DP partners implement these features, it will be up to them to skip updating rules that you don't want them to set. We've supplie…
(Posted Feb 15, 2023 11:54 AM)
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Feb 15, 2023 11:54 AM |
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This feature has been released! Read more about it here on our blog (https://www.ownerrez.com/blog/ownerrez-global-alerts-improved-rates-calendar-and-new-arrivaldeparture-rules) .
(Posted Feb 15, 2023 10:27 AM)
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Feb 15, 2023 10:27 AM |
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To clarify, you can use the new features without having dynamic pricing enabled. But the Dynamic Pricing partners will need to upgrade their software in order to take advantage of them from their sid…
(Posted Feb 6, 2023 12:58 PM)
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Feb 6, 2023 12:58 PM |
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We're pleased to announce that our Zapier integration is now in public beta: https://zapier.com/apps/ownerrez/integrations
If you missed your invitation before you can get started today. Happy Z…
(Posted Feb 2, 2023 11:24 AM)
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Feb 2, 2023 11:24 AM |
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As Ken stated, we explicitly restricted the fields that could be used in automatic reviews due to the inability to correct them once submitted.
However, I can see how some custom fields such as t…
(Posted Jan 6, 2023 1:36 PM)
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Jan 6, 2023 1:36 PM |
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Yes. That's how I would recommend doing it. One reason to keep the api calls on the server is to avoid exposing your username or token to any visitors on your site.
(Posted Dec 20, 2022 9:11 AM)
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Dec 20, 2022 9:11 AM |
