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Syncing Email Templates and Airbnb Templates

Status: Requested 4 Votes
Karen T
Jan 29, 2021 3:48 AM
Joined Dec, 2020 3 posts

I'd like the ability to sync my email templates with the Airbnb templates. I have several templates and sometimes it's hard to keep track of which template I changed on the email side and I might forget to change it on the Airbnb side.

Brian K
Oct 26, 2021 2:37 PM
Joined Oct, 2021 2 posts

Do you need to fill in the Airbnb tab as well? I just completed all of my templates and triggers and didn't realize there's a separate AIrbnb tab.

I assumed email would apply to all bookings so I am confused why there is an Airbnb tab.

Ken T
Oct 26, 2021 2:59 PM
OR Team Member Joined Aug, 2019 669 posts

Yes, email does apply to all bookings, as long as you've turned on that option in your Airbnb control panel.

The Airbnb tab is if you want to send messages using the Airbnb internal messaging system, which is optional and only works for Airbnb bookings.