Built by owners, for owners.

Muiltiple Housekeepers

Status: Closed 2 Votes
Kismet Prop
Jun 28, 2019 8:37 AM
Joined Sep, 2018 20 posts

It would be helpful to have a report that displays what properties are check in /out by housekeeper.
I have 4 different housekeeping companies and it's time consuming to export and then have to sort the reports by properties that each company cleans. It would be awesome to assign a housekeeper to a property and be able to run a report by housekeeper. And/OR have the portal access have a field that assigns the access to an owner vs a housekeeper and let the housekeeper be able to run the Daily Checklist report to see who is checking in/ out and staying. Easy view to read for everyone.

Chris Hynes
Jul 1, 2019 9:46 AM
OR Team Member Joined Oct, 2012 1338 posts

Yep, we have assignment and acceptance for housekeepers on the todo list. It's been demoted a couple times for channel integrations, most recently Airbnb, but once that's done a housekeeping module will be at the top of the priority list.

Sarah H
Jul 10, 2019 6:31 PM
Joined Jul, 2019 104 posts

Is there any housekeeper functionality currently that would allow communication between myself and housekeepers? If there is, is there an article that would explain that best?

Chris Hynes
Jul 10, 2019 8:24 PM
OR Team Member Joined Oct, 2012 1338 posts

You can communicate several ways:

1) Set up third party alerts or custom triggered emails to the cleaners letting them know when a booking is created or changed dates etc.
2) Set up a custom iCal feed and have them add it to their phone or google calendar
3) Use portal access to give them an account where they can log in and view the calendar: https://www.ownerreservations.com/support/articles/portal-access

For more detailed cleaning management with assignment and acceptance etc. we are also integrated with ResortCleaning.

Sarah H
Jul 11, 2019 7:42 AM
Joined Jul, 2019 104 posts

Spoke with Jim last night. Excellent conversation, working on that integration now.