Built by owners, for owners.

Add Travel Insurance offered by Owner with own License

Status: Declined 4 Votes
Ken T
May 18, 2021 12:55 PM
OR Team Member Joined Aug, 2019 669 posts

We've decided that we aren't going to support integrated offering of independent insurance products.

However, that doesn't mean you can't do it - you just need to set up your own automatic email templates and triggers to market your insurance to your guests directly.

Jane S
Jul 20, 2012 9:39 PM
Joined May, 2012 1 post

I would like to have the ability for the owner/manager to offer (sell) Travel Insurance products to the guest under the owner's license, with commissions going to the owner/manger or whoever has the license.

Michelle J
Jul 21, 2012 9:31 AM
OR Team Member Joined Jan, 2011 582 posts

Hi Jane,

Thanks for the suggestion. It's definitely something we're considering, and Damage Protection as well. We know a lot of owners have set up their own travel insurance.

One problem is the different vendors that are out there. Not all owners use the same travel insurance vendor so we'd need to integrate with several.

Which travel insurance vendor do you use? Travel Guard? CSA?

At the moment, you can always turn off the default travel insurance in OwnerRez and sell your own. Open one of your properties, go to Add-Ons and disable travel insurance. This will make sure it never shows up on your quotes. Then you could send your own offer to the guest offline.

-Michelle

Pawel K
Dec 14, 2012 1:34 PM
Joined Jun, 2011 7 posts

I don't think you need to integrate with any travel insurance providers. You can simply provide a way for owners to add "optional" surcharges that calculate only if a user selects a checkbox. A similar option would also be useful for adding additional options such tours, rentals of baby items, cook services, etc.

Is something like this planned?

Michelle J
Dec 17, 2012 9:11 AM
OR Team Member Joined Jan, 2011 582 posts

Hi Pawel,

Yes, optional charges are definitely on the dev roadmap. We've had to push back development on that a few times but it is a high priority item. That will definitely be released before we do any travel insurance integration. And you're right - that would allow the guest to pay for it so that the owner could turn around and buy it manually after the fact. I don't think anyone on this side has considered that. A very good point.

cp9293
Jan 2, 2013 12:15 PM
Joined Apr, 2012 389 posts

Hi Michelle and Staff,

Happy Holidays!

Yes, if you can send an alert to the owner letting us know that action needs to be taken, such as purchasing Damage Insurance, that would be great.

Claudia

Ken T
May 18, 2021 12:55 PM
OR Team Member Joined Aug, 2019 669 posts

We've decided that we aren't going to support integrated offering of independent insurance products.

However, that doesn't mean you can't do it - you just need to set up your own automatic email templates and triggers to market your insurance to your guests directly.