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Widget Not Refreshing

Lori R
Feb 24, 2024 2:19 PM
Joined Sep, 2022 6 posts

I am using the "Availability/Property Search Widget" on my WordPress Sight.  The widget is working correctly but the information it is pulling from the Short Description is out of date.  How do you refresh.  I have tried deleting the widget and creating a brand new one but it is still using old info from SHort Description

https://shastalakeshoreretreat.com/availability-calendar/

For example, if you do a search that comes up with a result for Retreat 10, 13 and 14....the description is not even right for that house.  This was likely because when I first created these new properties I copied one of the others.  I then later changed the short description but it is not pulling from that.

Again, I have tried deleting the widget, re-create the short code.  I have also deleted the short code in Wordpress, changed name and still an issue.

Please help

Ken T
Feb 26, 2024 10:29 AM
OR Team Member Joined Aug, 2019 1595 posts

The Widget is directly driven by the database - it doesn't need to be refreshed, and is always up-to-date.  Something else is going on, possibly a cache issue in your browser, or a confusion as to exactly which field is used where.

Please write in to the Helpdesk with specific URLs and screenshots showing what is wrong - we should be able to quickly identify the problem and get it resolved.