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VRBO errors

James L
Apr 18, 2023 7:16 AM
Joined Oct, 2021 36 posts

Hi all.

Anyone having VRBO issues?

In the last 2 days I’ve had 4 emails from them.

VRBO listing integration

VRBO unit availability integration

VRBO lodging rates integration

all with Advertiser index processing failed with error.


I’ve run the listing quality analysis and everything looks ok.

Any thoughts?

Ken T
Apr 19, 2023 11:45 AM
OR Team Member Joined Aug, 2019 1321 posts

It's fairly normal for Vrbo to send spurious errors due to intermittent network issues, new properties in the process of uploading, and other reasons.  In most cases, these are irrelevant and can be ignored.

If you're seeing something not working properly, or the errors have been going on repeatedly for awhile, please write in to the Helpdesk with the error log, and we can take a look.

Aunger Vacation
May 3, 2023 9:53 PM
Joined Apr, 2021 46 posts

Hi there OwnerRez Team 

Any update on the VRBO reviews 

"Vrbo has temporarily stopped publishing new reviews that come from OwnerRez because of moderation issues"



Ken T
May 3, 2023 11:14 PM
OR Team Member Joined Aug, 2019 1321 posts

Unfortunately not - we have no visibility into Vrbo's internal moderation processes or their progress.  Their status response remains "a few weeks".