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Surcharge update: Not API connected

Dori123
May 18, 2021 11:50 AM
Joined Sep, 2020 75 posts

For a variety of reasons, I am not API connected to VRBO. I noticed that when I updated my Cleaning Fee in OR, it did not get pushed to VRBO when I did my rates push. I can't seem to find in the documents if this is a manual update or if it is an automatic update. I'd appreciate if anyone could share their knowledge here.
Thanks

Ken T
May 18, 2021 12:05 PM
OR Team Member Joined Aug, 2019 838 posts

Yes, those surcharges are pushed automatically to Vrbo using the API. If you are not using the API, that can't happen.

You can use Channel Bridge to manually push rates to Vrbo without the API:

https://www.ownerreservations.com/support/articles/channel-bridge-push-rate-airbnb-vrbo

When you do that, the surcharges are rolled into the rates pushed, so they won't appear separately on Vrbo, but will show up as higher rates.

Dori123
May 18, 2021 1:15 PM
Joined Sep, 2020 75 posts

Thanks