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Surcharge showing up as rent item in quote

Dewey Getaway
Apr 20, 2020 3:48 PM
Joined Feb, 2020 49 posts

I have two surcharges entered - Dog fee for one dog and Dog fee for second dog. Both are entered as surcharges under "surcharges & discounts" in my settings.
As I'm testing, I noticed that the Dog fee for one dog shows up as a Rent in the line item list on the quote. Dog fee for second dog shows up as a surcharge.
I need both to be surcharges as any discounts will be based on the rent line item only. How can this be changed?
Thanks.

Chris Hynes
Apr 24, 2020 7:19 PM
OR Team Member Joined Oct, 2012 1353 posts

That's controlled by the "Categorize this as a 'rent' line item" setting on the surcharge. Turn that off on the other one and it won't do that anymore.

BTW -- you don't need two separate surcharges here... since you're using the multiplier anyway you could just have one surcharge set for $75/pet for up to 2 and it will calculate accordingly.

Dewey Getaway
Apr 24, 2020 7:26 PM
Joined Feb, 2020 49 posts

Thanks, Chris! That should do the trick.
We charge $150 for the first dog and $75 for the second, so I don't think the multiplier will work in this case.

Chris Hynes
Apr 24, 2020 7:31 PM
OR Team Member Joined Oct, 2012 1353 posts

Oho! I read that backwards, thinking it was $75 and $75, so yep, you're right -- multiplier won't work.

Dewey Getaway
Apr 24, 2020 7:37 PM
Joined Feb, 2020 49 posts

It's all good - this setup works just fine. Thanks!