I have a property that someone was able to book check in on 12/24 and check out 12/26 for a 2 night stay on VRBO. I thought I set OR to have a minimum 4 night setting for Christmas. I am OR integrated to VRBO and use PriceLabs (PL).
Below is what I see in OR. What did I do wrong that allowed a guest to book only 2 nights, not my minimum of 4 nights?
This is my season setting that says dates of 12/24 and 12/25 need a 4 night stay:
My Rates calendar shows that the dates set in my season only require a 2 night stay:
If you hover your mouse over any specific day on the calendar, it will provide a source for any of the rules or rates for that day.
Usually it'll also advise what season that day pulls its rate from. In your case It sounds like the property rules are being used for the minimum night and a different season than the one you're expecting is being used for the rate.
If you're still having trouble sorting this out, please reach out to our helpdesk and we can talk specifics regarding your acount.