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is "VRBO service fee" have a field name?

Replies: 3 - Pages: 1 - Last Reply: Jan 24, 2019 2:35 PM by: BlueMtnCabins
BlueMtnCabins
Registered: 6/6/16
is "VRBO service fee" have a field name?

To be embedded in email? I send post departure email saying "you could have saved $X if you booked with us direct", where $X is amount of VRBO fee. So far I have been populating custom field manually , but since I see it as a value on the booking as being imported form VRBO, is there a name? Same fort AIrBNB. TIA

Paul W
Registered: 6/9/09
Re: is "VRBO service fee" have a field name?

Sorry for the delay in responding, BlueMtnCabins. That's a great technique - I love it!

Use the {BTGUESTFEE} field code to insert the fees they paid. Couple caveats:

1) That will include all guest fees on the booking, even the ones that may be taxes the channel paid on their behalf. If you don't have that, then no worries.

2) This will only work if you've used Channel Bridge to bring in that fee data (or manually entered) it. If there are no recorded guest fees on the booking, that field code will be empty or show $0.

BlueMtnCabins
Registered: 6/6/16
Re: is "VRBO service fee" have a field name?

Thank you, I am ok with 0, will test the other ones.

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