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Inaccurate Payment Reports

Steve D
May 17, 2023 7:10 PM
Joined Apr, 2023 1 post

Hi, I noticed when running any payment reports on Ownerrez for my Airbnb listing that the total and Net Totals or incorrect. It appears to be due to it not calculating the nightly discount that we have set, so it is not actually correct on the reporting. Is there some setting that I might have incorrect or do others have this problem? 


Ken T
May 17, 2023 9:22 PM
OR Team Member Joined Aug, 2019 1321 posts

Please write in to the Helpdesk with specific examples, so we can investigate them in detail.