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I searched and did not find - images in email templates

Jun 17, 2016 7:08 PM
Joined Jun, 2016 1099 posts

Any way to embed images into email templates. For example, in my typical "check in instructions" which are PDF on other sites, I do have picture of my lock with instructions explaining how to operate it. I searched and it does not appear that I can insert an image into an email template?

Also can the email template be customized with images like property logo?


Michelle J
Jun 17, 2016 9:07 PM
OR Team Member Joined Jan, 2011 582 posts

Hi Victoria,

You can do it, but you have edit the HTML of the message for which is a bit of a clumsy way of doing it. Check out this forum thread for more information:


Can you send us the pictures or style you want to have? Any type of email or Word doc will do. If you do that, I can prepare the email template for you in your account.

Just send it in to the standard help desk at help@ownerreservations.com


PS. By the way, we are planning on updating our email editors shortly to have email upload/inserting and file uploading/inserting as well.