I have sent this issue in through the help portal several times over the last week, but haven't heard anything back yet. I have entered 24 in the total number of months to display, but only 12 months show up on the website. I really need at least 24 months to display, but prefer 36 (which isn't an option for some reason). 12 months will not do at all.
I just discovered that this same issue is affecting the Booking/Inquiry widget too! I can't take any bookings for more than a year away! This is a new horrible bug! I've taken several bookings through the website for more than a year out, so I know that this issue is something new.
Please help!!! Can somebody please fix this soon?
Screen shots of the issues in the pdf below.
It looks like this was an issue with the max booking window rule which defaults to 365 days. I see you have found and increased that setting and I see the time available on your site now.
Does everything look correct now?
Yes, I finally got a response from my help desk request from last week this morning. Was this rule recently added? My website wasn't affected by this until recently. Thank you for getting back to me!
Yes, we made the max booking window required a few months back: https://www.ownerreservations.com/blog/eligible-reviews-damage-protection-new-properties-scheduled-failure-system-messages-max-booking-window#max-availability. You should have received a heads up email before that update went out to notify folks without a max that they should configure a specific max or it would default to 365 when the update was released.