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HomeAway/VRBO channel bridge payment imports not coming in correctly

Replies: 2 - Pages: 1 - Last Reply: Aug 31, 2019 9:32 AM by: Chris Hynes
Cheryl R.
Registered: 1/16/18
HomeAway/VRBO channel bridge payment imports not coming in correctly

For the last three days, when I import payments or security deposit refunds from HomeAway using channel bridge, I either receive "no change" when importing the second payment and/or when I import the security deposit refund from HomeAway, it is somehow deleting the guests second payment showing a balance is owed. Does this weirdness have anything to do with HomeAway starting up their own credit card processing and dumping Yapstone?

Chris Hynes
Registered: 10/19/12
Re: HomeAway/VRBO channel bridge payment imports not coming in correctly

Yep, it looks like VRBO have changed their format slightly on the second payment + RDD. We just released a hotfix that should solve this issue.

Run that channel bridge import for that booking again and let me know how things look.

Pages: 1