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Cleaning Fee deductions on Owner Statement

Replies: 2 - Pages: 1 - Last Reply: Oct 18, 2019 3:45 PM by: Chris Hynes
Katie K
Registered: 7/22/19
Cleaning Fee deductions on Owner Statement

Starting in August, it looks like a portion of our cleaning fee is no longer being shown as deducted on Owner Statements. For example instead of showing as $200 (which is the normal fee) it is showing as $176.99. I can't figure out why it is displaying that way. I checked the surcharges section and didnt see a reason there. I am trying to figure out how it could be shown as $200.

Thank you for your help!

Chris Hynes
Registered: 10/19/12
Re: Cleaning Fee deductions on Owner Statement

This is because tax is being factored out of the cleaning fee. It looks like Airbnb is already remitting the tax for those. Do you need to also remit tax?

If not, go to Settings > Taxes, click on the taxes, and set the listing site criteria to "Everything but Airbnb". That way tax won't be calculated out of the cleaning fee.

Then run channel bridge import again for those bookings and it will update the charges.

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